Tag: business

employees

Do Your Employees Think They’re Smarter Than You? You’re Not Alone!

Discipline and respect for hierarchy are often what sets top organizations apart from the rest of the pack. Military historians often point to strict discipline as being key to the effectiveness of famous militaries throughout history, including the Greek phalanx, Roman legions, and Genghis Khan’s Mongols. Respect for the chain of command ensured unit cohesion […]

training

Reviewing Your Training

Developing a training program and the associated materials can be a tedious task. And it’s tempting for efficiency-minded training staff to avoid doing unnecessary work by recycling those materials year after year.

identify

Identifying Employee Training Needs

Anyone reading this post already agrees with the notion that training and development for employees is extremely important. But the devil is really in the details, and no detail is more important than understanding exactly what your training requires.

EMBAs

8 Reasons for Hiring EMBAs to Maximize Business Impact

A fresh look from outsiders brought inside can aid the transformation into a change-oriented and even change-driven culture. The challenge is finding those outside change agents. The reality is that they are everywhere! The largest pool of talent is the army of experienced business professionals who have earned their executive MBAs (EMBAs). The knowledge they have gained through their EMBA courses makes them invaluable leaders. Here’s why you should hire them.

customer

Why Your Company Needs to Focus on Internal Customers

Exceptional customer service is a major selling point for companies that can do it well. Companies like Ritz-Carlton, Harley Davidson, and Disney are often held up as models of customer service in their respective industries, which has helped them develop and maintain strong brand positions around the globe. 

customers

Should You Hire Your Customers?

With unemployment at lows not seen in years, employers are struggling to find enough candidates for any given vacancy. There are a lot of ways to branch out in the hiring process, including expanding geographic scope, offering remote options, considering those with a criminal history, and more. One avenue more employers are exploring is hiring […]