Everyone is talking about how to improve the customer experience because, of course, happy customers result in increased revenue. It’s no wonder they get such a huge share of our attention.
Too often business leaders reduce HR to little more than order-takers: fill requisitions, solve employee problems, calculate compensation tables, run surveys. While beneficial, these don’t compare to your higher purpose of ensuring the organization’s talent is—and gets treated as—a strategic asset. But you can’t play that role without first shattering the order-taker illusion and claiming […]
In part one of this article, we explored some of the major challenges that HR faces when it comes to major organizational change, including the inadequacies of software that was never really designed to meet those challenges. Today, we’ll look at software that addresses those exact needs: organizational design software.
What do the following popular movies and television shows have in common? Hint: All have a connection to #HurricaneFlorence—the number-one trending topic on Twitter today—which is supposed to make landfall along the East Coast soon:
I recently sat down with Richard Burke, CEO of Envoy, a company that helps organizations navigate U.S. immigration and secure global work authorizations and business visas.
California leads the United States in foreign-born and non-English- speaking residents. According to data from the U.S. Census Bureau, almost half of all Californians speak a language other than English at home. Nearly one-third of the state’s population is foreign-born (10 million people), which accounts for about a quarter of the foreign-born population in the […]
It goes without saying that every organization is on a mission to find its peak of efficiency and employee productivity. Turning to automation is undoubtedly a necessary step in reaching that point.
What can be seen, heard and experienced by employees and customers, is unique to every business, and is more successful in some than others?
A diverse and inclusive workplace should be a goal of any organization and not out of a sense of altruism. Diversity and inclusion have real impacts on a company’s bottom line.
In physical, labor-intensive jobs, companies are often concerned about both the ability of employees to be able to do the work and the potential liability for workplace injuries.