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Generative AI is being used to address many workplace issues, including conflict management. But can we rely on this technology to handle something so personal in nature? It depends on how AI is used and how the tool was trained. While using AI for managing conflict may offer many benefits—especially for GenZers who are often […]
Conflict. How does that word make you feel? In particular, how does conflict in the workplace make you feel? When we asked that question as part of a research project, many said that conflict made them feel anxious or stressed, others that they found it awkward or uncomfortable, or angry or frustrated, or demotivated or […]
Workplace bullying is not condoned by employers. It not only creates a hostile working situation but also can create low morale, increased resentment, and increased turnover. It can decrease productivity and even negatively impact employees’ interactions with customers, potentially causing lost business.
Helping employees manage conflict successfully can be critical to maintaining positive employee morale in the workplace. And this task falls not just upon direct managers and supervisors, but also upon the entire HR team. HR professionals need to be able to provide both employees and managers/supervisors with tools, tips, and training to be able to […]