Do Your Managers Need Some Refresher Training?
Your managers are the keys to your employees’ productivity and engagement. How well are they doing? A consultant whose opinion we respect—Bill Lee of Lee Resources, at BillLeeOnline.com—recommends a book he thinks is the best manager-improvement product he’s come across. It is The Control Theory Manager, by William Glasser, M.D. (HarperBusiness, 1994), and it’s short […]