Practical HR Tips, News & Advice. Updated Daily.
Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively […]
Like many of the HR professionals we feature in this column, Susan Lowe didn’t always work in HR. She started her career in people management and loved the people part so much – particularly coaching and developing people – she segued into HR. “I am driven to make a difference, and whilst leadership enables this, […]
The world is incredibly diverse. We’ve got nearly 8 billion people and over 3,800 different cultures. Now, as the world hurdles toward interconnectedness, we’re seeing that incredibly vast diversity creep into our cubicles and conference rooms. There is power in diversity because it leads to diversity of thought. With that, though, there is more room […]
There is a lot of talk surrounding company culture, which is important. A company’s culture is the revving engine behind any successful organization. Keeping with the motor metaphor, companies like to discuss what type of “engine” they want powering their car. They carefully craft and tinker these “engines,” and once they’re done, they shut the […]
Before graduating college, Niki Jorgensen knew that a career In HR was for her. After graduating, however, she started working with financial services clients, where she managed and analyzed customer service experience data. A decade would nearly pass before Jorgenson would return to her true passion: HR. Today, Jorgensen is Director of Service Operations for […]
The last two years have been tough for HR departments, from navigating the pandemic to this year’s great transition. The stress from last year still lingers for many teams and continues to impact work today. Even as HR professionals face one of the biggest hiring and retention crises of their career, they still need to […]
Over the course of 2020 and 2021, we’ve collectively experienced incredible shifts in the way we live, learn, and work. As we look ahead to 2022, several interesting trends are emerging that will have a major impact on all industries. I’d like to share some of my observations from the fast-moving world of ed tech […]
In honor of Veterans Day, companies across the United States are finding special opportunities to celebrate their veteran employees and show appreciation for their service to the country. While recognizing veterans with a day of celebration and reflection is necessary, it is also important for organizations to remember to provide support not just on November […]
One of the most common questions my clients ask me is how I keep my teams so positive. Culture is unique to each organization, and culture is people. Within each company is a unique culture defined by the people within it. At the same time, several important qualities span all of our organizations’ cultures—and many […]
When people think of “diversity and inclusion” (D&I), invariably their minds immediately go to racial and ethnic identity, with gender likely coming in a relatively close second. Indeed, both the presence and the inclusion of women and people of color represent key elements of any D&I strategy; however, the diversity of human beings spans far […]