Tag: e-pinion

Better a Tigger than an Eeyore? Readers Not Sure

Be a Tigger, not an Eeyore, said business and leadership blogger Dan Oswald in a recent Advisor Epinion. Most readers agreed (one called the article a “divine intervention”) but one would rather get the focus off attitude and onto behavior. In the original article, Oswald, CEO of BLR and writer of the The Oswald Letter […]

Hostess’ Demise? Due to Sad Lack of Trust

By Stephen D. Bruce, PHR Editor, HR Daily Advisor It’s a sad day for me, says business and leadership blogger Dan Oswald. Hostess Brands, the maker of Twinkies®, Ho-Hos®, and Ding Dongs®, is going out of business. While my midsection may not look like it, I haven’t had a Twinkie—or any other Hostess product, for […]

Five Questions for Big-Picture Managers in 2013

As we kick off 2013, it’s a great time to take a step back as a manager and assess your situation, says business and leadership blogger Dan Oswald, and he’s got five questions that will force you to do just that. It’s so easy to get wrapped up in the day-to-day activities of managing and […]

Health Insurance 2013—What’s Really Happening?

It’s going to be a crazy year for health insurance—that’s for sure. How are your competitors going to handle it? How do you match up? Let’s find out. Participate in this brief survey and see how your health benefits stack up against those of other successful companies. The survey takes only a few minutes to […]

2013: Are You an Eeyore or a Tigger? (Attitude Counts)

I happen to live in the country music capital of the world, Nashville, says business and leadership blogger Dan Oswald. So at least a couple of country stations have been programmed into my radio, This morning on my drive to the office, I was listening to one of the stations when a Travis Tritt song […]

Leadership Lessons from the Bear

For today’s epinion, we turn to business and leadership blogger Dan Oswald, CEO of BLR, who offered these thoughts on Bear Bryant’s brand of leadership in a recent edition of The Oswald Letter. Oswald, CEO of BLR, offered his thoughts on customer service in a recent edition of The Oswald Letter. I grew up in […]

Our Motto: ‘Customer Service Is Job 2’

By Stephen D. Bruce, PHR Editor, HR Daily Advisor You know good customer service when you see it, says business and leadership blogger Dan Oswald. That’s a statement in which I firmly believe. But it also means you know horrendous customer service when you see it. Do I have a story for you! Oswald, CEO […]

2012 Survey Highlights–Pay, Policies, HR, Leave, Holidays

In today’s Advisor, we’ll do our annual summary of our 2012 survey results—a good time to check your practices against those of thousands of other employers around the country. Pay Budgets 2.5 to 3 Percent Our survey revealed that most employers offered modest pay increases in 2012 and will do so again in 2013. In […]

Hang on Loosely … Or You’re Gonna Lose Control

Being a good manager is a delicate balancing act, says business and leadership blogger Dan Oswald. You have certain responsibilities, and the buck often stops with you. Assigning tasks, monitoring progress, and measuring results come with the territory. Oswald, CEO of BLR, offered his thoughts on “loose” control in a recent edition of The Oswald […]

HRCI Responds to Reader Questions, Announces Two New Certifications

HR Daily Advisor: You have two new certifications—HRBP (HR Business Professional) and HRMP (HR Management Professional). I understand these are mostly for foreign HR people—can you give me some details? HRCI: The HRBP and HRMP are for HR professionals who work outside of the United States and have mastered their country’s HR practices and regulations. […]