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Everybody knows the importance of effective communication in the workplace. Achieving it, though, can be tricky. Some people speak without listening. Others find themselves too distracted to understand what someone else is trying to say. Written communication often gets bogged down in jargon and misinterpreted. And those are just some of the problems that can […]
The other day, I read about a confrontation New Jersey Governor Chris Christie had with the state’s firefighters. It occurred on September 17 of last year. Gov. Christie was scheduled to address the firefighters at their annual convention. As the governor entered the convention center and made his way up to the stage, he was […]
I’ve been thinking a lot about employee communication lately. I’ve been thinking about what makes for good, effective communication and how it can be a powerful force within any organization. I’ve decided that good communication must be H.O.T. H.O.T. stands for honest, open, and two-way. Honest. To me, honesty in communication is the bedrock. If […]