Practical HR Tips, News & Advice. Updated Daily.
The term “customer centricity” is front of mind for HR and C-suite executives across a wide range of industries these days. The business world has traditionally followed the conventional wisdom that “the customer is king.” But today, many progressive companies are taking this much further, moving to prioritize customer centricity as a central pillar of […]
Most organizations are structured as a pyramid, with a large number of entry-level workers at the bottom, fewer managers slightly up the chain, even fewer directors and vice presidents, and only one CEO. This means when a more senior position opens up, there are typically multiple internal candidates (not to mention external applicants) for a […]
Employers, now’s the time to make sure employees are feeling fulfilled. The Great Resignation is upon us. Plus, the Financial Independence, Retire Early (F.I.R.E.) movement is gaining momentum. It seems more and more Americans aren’t interested in staying at one company for long. When your employees are handing in resignations quicker than a cat on […]
Christie Lindor spent the first two decades of her career working as a management consultant at some of the world’s top companies. Today, the first-generation Haitian American is a Workplace Culture and Inclusion expert that has earned a reputation for helping mid-sized and large organizations create high-performing, inclusive workplace cultures. As the principal of Tessi […]
The COVID-19 pandemic has upended the way people work around the globe. For those whose positions don’t strictly require an on-site presence, the widespread shift to remote work has generally meant both an increase in flexibility and the ability to work from locations geographically distant from their home offices, potentially even in other countries. These […]
In a previous post, we discussed recent data showing the significant impact older workers have had on the current labor shortage. In an article for CNN, Allison Morrow cited data showing that workers over age 55 represented an astonishing 90% of the 3.6 million American workers who left the workforce in November 2021 without plans […]
The dawn of a new year is always a popular time for planning ahead both personally and professionally. It’s, consequently, a time when many organizations, teams, and individuals within those organizations and teams set goals for the new year. Unfortunately, many annual goals are never achieved. Consider some statistics from Discover Happy Habits on new […]
As millions of Americans continue to retire or otherwise opt out of participating in the workforce, companies are scrambling to secure a share of the best and brightest of those who remain. Clearly, continuing to offer the same compensation and perks in the midst of a fundamental realignment of the labor force won’t cut it. […]
Plenty of us work in jobs that make it difficult for us to separate our work from our home lives. Whether it’s because the tasks demand our full focus or because it’s a passion project, leaving work behind physically and mentally can take effort and planning. It’s worth making the effort, though, as poor work/life […]
In the realm of employee development, soft skills bear an unfortunate name; once skills are labeled “soft,” the implication is that they are somehow less valuable than other skills, which, in a binary world, are thought of as “hard skills.” When people hear the term “soft skills,” they often think of fluffy concepts like “being […]