Tag: leadership

Corporate Culture Done Right: Southwest Airlines

A colleague recently passed along a column written by Southwest Airlines CEO Gary Kelly, which first appeared in the airline’s “Spirit Magazine.” The title of the piece was “Culture Done Differently.” In it, Mr. Kelly explains that at Southwest they try to keep their culture “supportive, active and fun.” If you’ve ever flown on Southwest, […]

What Do You Have To Be Thankful For?

Sometimes it’s easy to overlook all the things that bless our lives. I mean, we’re suffering through the worst recession in decades. Unemployment has reached double digits. And we have troops abroad fighting a war. All of these things have either affected you directly or indirectly. Maybe you or someone close to you is currently unemployed. It […]

3 Questions About Your Attitude Toward Your Job

Do you have a passion for your work? I mean, do you really love what you do? I was at a conference recently and one of the speakers really grabbed my attention. What he had to say was interesting but not earth-shattering. His presentation and speaking style were strong, but that’s still not what caught my […]

It’s the Customer, Stupid

It’s hard to believe but 2009 is coming to an end. For many, 2009 can’t be over soon enough. For most businesses, it has been a challenging year. And while we’ve seen a rebound in the stock market, most companies are reporting earnings that, while they beat analysts’ estimates, are still significantly less than they […]

Keepin’ It Real

As I write this, I’m sitting in a hotel room in Las Vegas. I must admit that I’m not a big fan of Las Vegas. It’s nothing against the city, it’s just that I typically spend less than 72 hours in Las Vegas at any one time and never get outside the hotel. So all […]

What We Can Learn from Putting on Our Socks

Clear directions are a critical element in the successful execution of any task. To bake a batch of mouth-watering cookies, you need a recipe that clearly lists the ingredients and how they need to be combined in order to deliver the final result you’re looking for. If you need to travel from point A to […]

What Corporate Culture Are You Creating?

Earlier this week I was meeting with the CEO and owner of a company when the topic of corporate culture came up. I was interested to learn what the culture at his company was like. As he described his company’s culture, it was evident that many of the company’s traits mirrored that of the owner […]

Penny-wise and Pound Foolish?

I read the other day where Kenneth Feinberg, the Obama administration’s pay czar, is planning on limiting the compensation of top employees at firms receiving large amounts of government aid. Now the initial reaction of the masses might be that this is an excellent decision. In fact, my guess is that is exactly how the […]

Hot List: BusinessWeek’s Best Seller List

BusinessWeek magazine ranks the 10 best selling hardcover and paperback business books for October 2009 and gives a short summary. 1. The Accidental Billionaires: The Founding of Facebook A Tale of Sex, Money, Genius and Betrayal by Ben Mezrich. An unflattering portrait of Facebook founder Mark Zuckerberg. 2. A Colossal Failure of Common Sense: The […]

Excellence Not Perfection

The other day a friend of mine suggested I type “excellence vs. perfection” into the Google search box and see what came up. When I got back to my office, I did exactly as he had suggested. The very top organic search result was a link to the site www.boodrow.com/boodrow4/perfection.htm, which had a list that […]