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In yesterday’s Advisor, the National Alliance for Mental Health (NAMI) provided important information for employers on when (and how) to make a 911 call in the event of a mental health crisis in the workplace. Today, NAMI discusses what happens when police arrive and steps employers can take to prepare for mental health crises.
If a situation with a worker who is clearly having mental issues escalates into a crisis in your workplace, you or another employee may have to call 911. But keep in mind that making this call is different from requesting assistance for a medical emergency. Is your workforce trained to properly handle the situation?
With or without sensitivity training, most people try to be considerate when speaking with someone with a physical disability or a health condition, and they choose their words carefully so as not to offend the individual. However, these same considerate people often forget that things can be said—or not said—which can hurt the feelings of […]