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Companies often have characteristics they want employees to exhibit or goals they want them to achieve. A problem that many organizations encounter is that their goals are too high level or hard to quantify, such as “improve customer service,” “increase safety,” or “improve efficiency.”
You have to lower incentive payments to poor performers to liberate funds to give bigger rewards to your top performers, says DiMisa. Rewarding performance is the first of his incentive design challenges for 2013. DiMisa, who is senior vice president, Sales Force Effectiveness at Sibson Consulting, outlined eight design challenges during a recent webinar sponsored […]