5 Ways to Prevent Relapsing into Another Crisis
After companies and organizations have navigated through a disaster, scandal, or other emergency, they should not assume they’ll never go through a similar experience again.
Tag: Philadelphia Starbucks
What Starbucks’ Employees Thought of Their Mandatory Unconscious Bias Training
Last week, we reported on the recent training Starbucks offered its employees and the benefits to proactive versus reactionary training. Today we’ll focus on what Starbucks employees thought about this training.
Reactionary Versus Proactive Training
On May 29, 2018, Starbucks closed roughly 8,000 locations for the afternoon and engaged around 175,000 employees in a 4-hour training session on unconscious bias.
What Is Unconscious Bias Training?
Earlier this year in April, two black men were arrested in a Starbucks in Pennsylvania. A Starbucks employee had called the police, claiming that the two men were loitering without paying for anything, and the two men stated that they were waiting for someone else to arrive.