Cracking the Customer-Employee Connection
Just how customer-focused are you? Have you asked your employees lately?
Just how customer-focused are you? Have you asked your employees lately?
With leadership development a top talent management priority this year, recent studies are finding that many employers plan to increase their investment in this area and focus on key core competencies.
With leadership development a top talent management priority this year, recent studies are finding that many employers plan to increase their investment in this area and focus on key core competencies.
Communication tops the list of skills training provided to individual contributors, according to a survey of executives and managers from more than 700 organizations by AMA Enterprise, a division of the American Management Association. AMA Enterprise provides organizations with assessment, measurement, and tailored training solutions. The survey probed development programs for “individual contributors,” who are […]