When we talk about the workforce, it’s easy to assume we mean adults. However, over 1.5 million teens are currently working in the United States. Many of those teens are minors (aged 13 to 18 years old) and they prefer seasonal work because it works well with their school schedules and other commitments.
What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]
As the year winds down, hiring picks up at many companies, new research from staffing firm OfficeTeam shows. More than one-quarter (26%) of Human Resources (HR) managers interviewed said their organization typically increases hiring in the fourth quarter. Of those, 69% of respondents indicated they bring on staff at year-end to fill vacated positions, 62% […]
Senior legal editor at BLR®, Jennifer Carsen, JD, explores scenarios where a solid Affordable Care Act (ACA) plan might be pitched a curveball.
The plan loan activity of participants in employer-sponsored 401(k) plans that allow it declined slightly in the first three quarters of 2015, but remained steady with the previous-year period’s levels, according to a recent survey. As of September 2015, the latest available data when the Investment Company Institute issued the report, 17.6 percent of defined contribution plan […]
Under the new, broader definition of “disability” implemented by the Americans with Disabilities Act Amendments Act, employers must be more vigilant than ever in accommodating workers with a wide range of impairments. This includes depression-related conditions such as seasonal affective disorder, according to the Job Accommodation Network. Seasonal Affective Disorder as a Disability Seasonal affective […]
Just because it’s the holiday season does not mean employers can relax their vigilance on wage and hour issues. The U.S. Department of Labor has its own list of who’s been naughty or nice (by its standards), and employers that run afoul of the agency could find a lump of coal in their stocking. Yesterday, […]