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In yesterday’s Advisor, psychologist Bruce Christopher shared tips for dealing with difficult people, or Godzillas, that you may face in the workplace. Today, we discuss three scenarios that illustrate Christopher’s techniques. Scenario #1: The Lipstick Girls Christopher offers the following story about a school principal who was having trouble with a group of 7th grade […]
Difficult people are everywhere, says psychologist Bruce Christopher. There are whiners, liars, know-it-alls, condescenders, busybodies, lazy-bones, and exploders—never mind those who are “always right.”
Difficult people—whiners, liars, know-it-alls, condescenders, busybodies, lazy bones, and exploders, and those who are always right—are everywhere, says psychologist Bruce Christopher. Our Godzillas can be our coworkers, customers, supervisors, neighbors, and even family members, says psychologist Bruce Christopher, who offered his tips at the recent Society for Human Resource Management’s Annual Conference and Exposition in […]
Yesterday’s Advisor presented psychologist Bruce Christopher’s tips for dealing with the challenging personalities, or “Godzillas,” that you may occasionally face in the workplace. Today, we have three scenarios that illustrate Christopher’s “Surprise Effect” technique for dealing with difficult people.
Difficult people—we’ve all dealt with them at work. Whiners, liars, condescenders, lazy bones, busybodies, exploders, and people who are always right are everywhere, says psychologist Bruce Christopher. However, with a little practice you can handle them easily and effectively.