More than one-half of employed Americans in a recent survey expect significant technology improvements over the next 5 years to boost their productivity at work, and many are looking to their employers to provide related training.
Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
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A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]
From day one, new hires at Secure-24 are immersed in a culture of learning, and they have a myriad of opportunities to learn and grow professionally throughout their career. “The thing people really love about Secure-24 is their ability to learn,” says Vice President of HR David Piwowar.
Is your employee training program missing the mark? Are you struggling to find new tools to keep employees engaged? Have you tried using social media? If not, you may want to give it a shot. “Learning has always been social, and it’s how we learn to do most things we do,” says Jane Bozarth, an […]
An Army reservist claimed that he was discriminated against after informing his supervisor about the possibility of an upcoming deployment.
The bad news is that 96% of employers in a recent survey reported that personal financial issues affect their employees’ overall job performance. The good news is that workplace financial education programs can help minimize the negative effects of financial distress, according to the report.
When considering what training to provide to employees, usually the focus is on employee development. But one area more and more employers are considering is how to ensure employees are able to react appropriately if a medical emergency occurs on the job.
Your managers and HR representatives might listen to employees, but do they really hear what employees say?
“Participant-led/participant-driven learning is having the ability to take control of what, and how, you learn,” says Chris Douglas, Vice President of training for Fierce, Inc., a leadership development and training company. “When it comes to leadership training, participant-led learning allows personal preferences to influence how these skills are learned and applied. For example, an individual […]
A recent case highlights the importance of making sure that supervisors and managers are properly trained on documenting performance problems and personnel decisions.