Month: December 2007

When Bad Supervisors Happen to Good People: The High Cost of Poor Supervision

Supervisors are the most important factor in a work unit’s performance, says HR trainer Steve Oppermann. They are driving force that brings excellence—or the dragging force that guarantees mediocrity. Are your supervisors driving your organization or putting a drag on it? Even a small supervisory deficiency can result in billions in losses, says Oppermann, an […]

HR Lawsuits Get Personal (Part 2 – What to Do)

The threat of individual lawsuits is growing, and HR managers are right in the thick of it. Here are tactics for avoiding such suits … and an antilawsuit tool you should be using regularly. Yesterday’s Advisor reported on a troubling increase in plaintiffs in employment law cases filing suit against individual managers as well as […]

Hot List: Bestselling Business Books on Amazon.com

Amazon.com updates its list of bestselling business books hourly. Here is a snapshot of what books were hot this morning — Monday, December 10. The Lies About Money by Ric Edelman. Exposing the seamy underbelly of the retail mutual fund industry, this helpful primer by seasoned financial advisor Edelman offers step-by-step instructions for how to […]

HR Litigation Gets Personal – Will YOU Be Sued?

It’s bad enough dealing with lawsuits against your company—now individual managers are being named as defendants as well. Here’s what’s happening and how to fight it. An increasing number of executives and managers are being sued personally for work-related decisions, right alongside their employers, says Tresa Baldas, writing at the website, inhousecounsel.com. What’s fostering the […]

What To Do When Bosses Are Bullies

What should employers do when workplace bullying and bad behavior are coming down the corporate ladder from bosses? Here are some ways to see if your frontline managers and supervisors are creating a bad work environment. Audio Conference: Busting Workplace Bullies: Reduce the Legal Risks of Abusive Behavior Flight from bad bosses The direct effect […]

The Picket Line

The strike continues and it doesn’t look like it is going to end any time soon. Indeed, one blog reported yesterday that negotiations are actually going backwards! To make matters worse, it looks like several actors are honoring the picket line. I think we might be going without our beloved “Office” for several more weeks. […]

The No-Match Letter Controversy: Do We Really Want to Lose These Employees?

By Catherine Leonard, BLR HR EditorJust my E-pinion There’s been great controversy over the scheme to use Social Security’s No-Match Letter process to help the U.S. Department of Homeland Security (DHS) force the firing of illegal immigrant workers. The scheme is on hold for now, but not the controversy. Here’s one BLR editor’s e-pinion. What’s […]

Hire the Best People You Ever Worked With (Part 2)

How do you train supervisors to recruit the best people (and do all the other things like appraisal and discipline and dealing with change and reducing turnover)? Here are some hiring tips, and an introduction to a 10-in-1 training program that educates supervisors and managers in all the basic HR skills. In the last Advisor, […]

The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary

HR consultant and author of 13 bestselling business books Carol A. Hacker reviews the book The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary by Joseph A. Michelli. Review highlights book’s examination of how Starbucks gets their employees to deliver excellent customer service. The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary is […]