Discipline: The 5 Last Things You Want to Hear
Discipline. Aside from performance appraisals, it’s probably the most neglected, most-often-put-off job in management. Managers and supervisors hate to deliver discipline, but delay is disaster. “I’ll ignore it—Let’s see if Jack will improve on his own.” Jack is a longtime employee, a copywriter in Jill’s Marketing Department. During the past several months, he’s been coming […]