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A: Social media tools offer enhanced opportunities for learning outside of training courses, and companies are increasingly using these tools to support informal learning, says Jane Bozarth, author of Social Media for Trainers (www.bozarthzone.com). Social media can help learners stay connected—and keep the training topic in mind—long after a course is completed. Social media also […]
What Happened Gioioso Sons, Inc., constructs and installs water supply and sewer pipes. On July 10, 2009, while the company was performing trenching work to install water service lines at a Boston worksite, a compliance officer for the Occupational Safety and Health Administration (OSHA) arrived for an inspection. The compliance officer saw a Gioioso employee […]
The study, which is the first long-term evaluation of the relative effects of alternative training models used under the Workforce Investment Act, found that combining support from training counselors with more flexible individual limits for expenditures on state-approved training would be cost-effective and increase the long-term earnings of jobseekers. Specifically, U.S. jobseekers could realize potential […]
Late last year, PwC (www.pwc.com/us) received three coveted Brandon Hall Excellence Awards. The firm earned the following bronze awards: Best Custom Content and Best Use of Video for Learning for its “Finding Black and White in Shades of Grey” course, which promotes a respectful work environment, and Best Onboarding Program for its “101: PwC Internship […]
A: Content physical space where training takes place can influence how effective training is; yet many trainers do not take that into consideration when designing and delivering training, says Jill Greenbaum, Ed.D., coach, speaker, and author (www.icoachidesign.com). Ideally, trainers should know during the design phase where the training will occur and how many learners will […]
What Happened In 1985, “Phyllis” was hired to work at a hotel in Dorchester, Massachusetts—initially known as a Howard Johnson Hotel, then as South Bay Hotel, and, starting in 1997, as a Holiday Inn Express operated by Jiten Hotel Management, Inc. As the executive housekeeper of the Holiday Inn Express, Phyllis oversaw the housekeeping staff […]
In addition, 12% reported that their executive coaching programs are “ineffective,” according to the survey of 230 organizations by AMA Enterprise, a division of American Management Association (www.amnet.org) that offers advisory services and tailored learning programs. “The mixed grades for coaching aren’t unexpected when compared to the effectiveness of other executive and leadership development opportunities,” […]
Organizations increased their spending on employee development by 9.5 percent in 2011—to a per-learner average of $800, according to The Corporate Learning Factbook® 2012: Benchmarks, Trends and Analysis of the U.S. Training Market from Bersin & Associates. The firm also reported that large businesses nearly doubled their investment in social learning—to an average of $40,000. […]
A: Content and delivery are not necessarily to blame when training fails to drive long-lasting behavioral change. More often, the blame rests with a lack of reinforcement back on the job, says Mike Ryan, senior vice president of Marketing and Strategy for Madison Performance Group (MadisonPG.com). “Training is a key business imperative, but the long-term […]
What Happened The Warrick County, Indiana, sheriff hired “Connor” as a reserve deputy sheriff in November 2003. Connor received promotions to part-time—and, later, full-time—dispatcher before becoming a full-time deputy sheriff in August 2007. All new deputies are required to complete a 1-year probationary period during which field training officers (FTOs) teach them basic law-enforcement techniques. […]