HR Management & Compliance

How To Keep Your Job Interviews from Being a Waste of Time

It’s important to spend some time preparing for your interviews. Unplanned interviews are generally a waste of time. They encourage judgments based on whether you had a pleasant chat rather than whether the candidate can do the job.

Start by developing a series of general questions that will help you determine whether candidates can meet your requirements. Plan to ask each candidate all of these questions.
This consistent approach is important for three reasons:

1. It is fair and legal. If you ask certain questions only of specific candidates, you may be illegally discriminating.

2. It lets you compare candidates. If you converse about technical aspects of the job with one candidate, and future trends with another, how will you compare the two?

3. It helps you remember all questions. It is all too easy to forget important questions.

Then, in addition to the questions that you will ask all candidates, prepare special questions for each individual candidate. These special questions usually arise out of your reading of the resume or application. Use the questions to help clarify particular aspects of each candidate’s background.

Many interviewers find it helpful to prepare a worksheet to use as a guide during the interview. Such a worksheet might contain:

  • Name of candidate
  • Date of interview
  • Position title
  • Testing or other evaluative techniques planned
  • Standard questions for all candidates
  • Specific questions for this candidate

With this sheet at hand, you won’t forget important questions, and you’ll have a handy place to take notes.


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One common interview problem is being so busy worrying about what you are going to ask next that you forget to listen to the answer to the current question. Having an interview worksheet eliminates most of this problem. Don’t be afraid to listen, then pause to frame your next question.

Also, remember to listen to what’s behind the answer. This will often be revealing. Ask yourself:

  • What is important to this person?
  • Does he or she talk about people or process?
  • Is this person a team player or a single contributor?
  • Does the person mention colleagues? Shareholders? Customers?
  • What motivates this person? Challenge? Teamwork? Concrete goals? Money and other rewards?
  • How does this person present information? Are thoughts organized? Are ideas clearly presented? Is this person persuasive? Is this person organized? A careful planner?
  • Does this person offer creative solutions?
  • Does this person dictate, or operate by consensus?
  • How does this person handle job challenges?

It’s also mundane, but important, to take care of arrangements. Don’t let careless logistics result in an embarrassing situation. Be sure that all necessary arrangements have been made so nothing will interfere with having a productive interview. Consider the following:

  • Date, time, and place are confirmed with candidate.
  • Location is reserved.
  • Plans are made to prevent interruptions (for example, send phone calls to voicemail).
  • Plans for beverage or food are made.
  • You are clear on where the candidate will go after the interview.

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The EEOC is ramping up, requesting for 2012 an $18 million budget increase over 2011 and slots for 30 new investigators. And California is stepping up its enforcement game, too. What can you as a California employer expect from this new spotlight on the state and federal antibias laws? An uptick in claims of disability bias, age bias, bias on the basis of genetic information, and more. It’s time to get prepared.

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The new ADAAA regulations have dramatically changed the face of FMLA—now, because so many more people with “serious health conditions” are also considered to have a “disability” under the ADAAA, the 12-week cap on FMLA leave may be turning into a thing of the past in many cases. And, of course, the California Family Rights Act (CFRA) already gives employees heightened protections. How to legally accommodate your employees and keep your business running smoothly these days?

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SOCIAL MEDIA
You may or may not be on Twitter, Facebook, LinkedIn, Google+, and so on. But your employees are—and their social media habits could be costing you big in lost productivity. They could even be setting you up for a damaging lawsuit, depending on what they’re saying and how far they’re spreading the word. You won’t want to miss our up-to-the-minute social media session, where you’ll learn:

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2 thoughts on “How To Keep Your Job Interviews from Being a Waste of Time”

  1. I literally laughed at your headline–in recognition, unfortunately. Untrained managers and supervisors can easily come back to you after doing interviews and have surprisingly little useful information to report.

  2. I literally laughed at your headline–in recognition, unfortunately. Untrained managers and supervisors can easily come back to you after doing interviews and have surprisingly little useful information to report.

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