 |
Final Considerations
The metrics discussed so far (see yesterday’s Advisor) paint an incomplete picture. Sure, we know which service received an overall high score, as well as which services did well based on the features they offered. But ease of use plays a huge role when it comes to using any software, and recruiting software solutions are no exception.
|
|
Ease of Use |
|
LinkedIn Talent |
86 |
|
UltiPro |
87 |
|
iCIMS |
92 |
|
Jobvite |
79 |
|
SilkRoad |
76 |
Clearly iCIMS is the easiest service to use based on data G2 has found. LinkedIn and UltiPro have about the same number, with Jobvite and SilkRoad coming in last of the overall top five.
Learn the ups and downs of recruiting assessment tools and technology on Wednesday, November 4, 2015, with a new interactive webinar—Recruiting Assessment Tools and Technology: Better than Interviews? Learn More
One last thing to consider is price. Every service customizes its price based on factors like how many users there will be, whether the purchaser uses other services offered by the same company, and if there are any discounts or special deals available. As a result, it’s difficult to give a direct rundown of how much each of these services costs, but G2 was able to provide a general statement concerning price for each service.
LinkedIn Talent
G2 states, “Most of the users’ criticism of LinkedIn centered on its high price. Free accounts could be restrictive, users said, while more versatile accounts could come with a very high initial cost.” Customers also felt that LinkedIn was a more advanced tool, requiring a higher level of skill to operate, according to G2.
UltiPro
G2 says of UltiPro that while reviewers “cited it as one of the more intuitive systems to learn for new users,” it could be “expensive to customize the product to fit individual business needs.” UltiPro seems like it’s fairly easy to use, especially for newcomers, but may be expensive.
iCIMS
“Most users were highly satisfied with their iCIMS experience, and recommended the product as a great value with excellent customer support,” according to G2. This fits well with how iCIMS was rated overall. Tied for second of the top five, feature by feature outperforming every other service, and scoring the highest ease-of-use score—it’s difficult to understand why G2 rated them as tied for second, instead of first. iCIMS seems to have ease of use, detailed capability, and a lot of bang for your buck.
Jobvite
Price doesn’t seem to have been a problem, according to G2. It states that “overall they found the product intuitive and easy to pick up, even for hiring managers with no previous ATS experience,” but “it can be buggy and frequently freezes.”
SilkRoad
Similar to Jobvite, few customers complained about the price of SilkRoad. Many “praised SilkRoad for its strong and dedicated customer support team,” but that “reporting could be difficult” and “there is still more to be done to make the analytics a highly effective tool.”
The Bottom Line
Ultimately, every company needs to weight each solution to its particular needs. That being said, following are four strategies concerning these five products based on the metrics and features discussed in this article.
- For a small company with less to spend and fewer needs, Jobvite and SilkRoad appear to offer affordable, easy-to-use software that might require a little more effort or patience than more expensive options.
- For a medium-sized company with a tight budget that needs an affordable but easy-to-use solution with lots of features, iCIMS is a logical consideration.
- For a fast-growing company that has a little extra to spend, needs lots of features, but doesn’t necessarily have the experience needed to operate a complex tool like LinkedIn, UltiPro seems like a good fit.
- Finally, for larger companies with experienced recruiters who need lots of features and have a good-sized budget, LinkedIn may be the best choice.
Should you make a decision based on G2 data and conclusions? We don’t recommend it. But it’s one analysis of data to look at, and it may point out some areas to evaluate in more depth before making an important decision.
How far can you trust technology to make key decisions about whether a candidate is a good fit for your organization? Technology definitely makes it easier, but is it reliable and/or legal? And might it turn off the very candidates you most want to attract? Fortunately there’s timely help in the form of BLR’s new webinar—Recruiting Assessment Tools and Technology: Better than Interviews? In just 60 minutes, on Wednesday, November 4, you’ll learn everything you need to know about the ups and downs of hiring tools.
Register today for this interactive webinar.
Are recruiting assessment tools and technology worth it? Join us Wednesday, November 4, 2015, for a new interactive webinar, Recruiting Assessment Tools and Technology: Better than Interviews? Earn 1 hour in HRCI Recertification Credit and 1 hour in SHRM Professional Development Credit. Register Now
By participating in this interactive webinar, you’ll learn:
- Why assessment tools to find the best talent are growing in popularity
- Worthwhile recruiting assessment tools to consider—and ones to forget
- How reliable the results from these tools are
- When and how to combine technology with actual human interaction in the hiring process
- The legality of using testing tools to hire candidates, including whether some tools inadvertently screen out protected persons
- What can be done to make the whole interview process more effective—working with the best of technology and human knowledge
- And much more!
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This program has been approved for 1 credit hour toward recertification through the Human Resource Certification Institute (HRCI) and 1 credit hour towards SHRM-CPSM or SHRM-SCPSM.
Join us on Wednesday, November 4, 2015—you’ll get the in-depth Recruiting Assessment Tools and Technology: Better than Interviews? webinar AND you’ll get all of your particular questions answered by our experts.
Train Your Entire Staff
As with all BLR®/HR Hero® webinars:
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- Get your (and their) specific phoned-in or e-mailed questions answered in Q&A sessions that follow the presentation.