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The Impact of Rising Interest Rates on the Workforce

Many observers were surprised at just how resilient the American economy has been coming out of the COVID-19 pandemic. In fact, the American economy has been so strong that employers have been struggling to find enough workers to staff their operations. Unfortunately, high demand for both goods and labor has often been met with limited […]

Faces of HR: Don Robertson on Building an Ecosystem of Connectivity, Culture & Talent

Before Don Robertson segued into HR, he launched and spent half his career in accounting, finance, and sales. If you ask him, he’s just a “businessperson that happens to be in HR.” Nearly 38 years later, Robertson’s “strong fundamental business and finance background” laid the foundation for his impressive career as an HR executive. Robertson […]

Back to Normal: Ending COVID-19 Tolling of COBRA Deadlines

Getting “back to normal” as the COVID-19 pandemic has eased has not been simple for anyone. In terms of plan administration, the continued tolling of employee benefit plan deadlines, including those related to continuation coverage under the Consolidated Omnibus Budget Reconciliation Act (COBRA), has kept plan administrators firmly planted in a “COVID-19 world,” even as […]

Using Social Media to Build a Culture of Recognition: Strategies for Employee Engagement

We all work to live (at least in part). Still, sometimes a paycheck isn’t enough. Employee recognition programs are crucial for the success of any organization, as they help foster a positive work culture and boost employee morale. These programs are designed to acknowledge and appreciate employees’ hard work, dedication, and contributions and can take […]

What is Turnover Contagion?

The term “turnover contagion” evokes two distinctly fearful concepts, at least from the perspective of employers: pandemics and retention challenges; and the link this term creates is fairly apt. Employees have been leaving their jobs in increasing numbers, even posting about the joys of quitting live on social media. Employees on the Move “Quitting has […]

How Virtual Primary Care is Changing Healthcare

Just about all employers and brokers agree the health plan industry needs an overhaul. That’s one of the clear takeaways from Centivo’s late 2022 Employer & Broker Health Plan Trends Survey. Exactly how to make change happen, however, is where these groups somewhat disconnect: We found that far more employers are open to innovative ideas […]

Don’t Fix Weaknesses, Do Leverage Strengths

We falsely think that we are doing our jobs as managers by giving performance feedback—constructive or otherwise—to employees. Not so, according to Marcus Buckingham and Ashley Goodall in their article, “The Feedback Fallacy,” which appeared in the March-April 2019 issue of the Harvard Business Review. Neurons Don’t Lie Feedback focuses employees on their shortcomings. Developmental […]

Keys to Success for Any Employee Training Effort

Employee training can be conducted in a variety of ways, but there are several keys to success that are applicable to virtually any training effort. These are the foundational must-haves training teams should embed in any training program. Effective Communication Clear, effective communication of expectations is an important foundation for any employee training effort. It’s […]

Case Study: Former Employee’s Private Social Media Not So Private After All

A worker sued her former employer for wrongful termination in violation of the New Jersey Law Against Discrimination (NJLAD), claiming the employer’s conduct subjected her to severe emotional distress. On March 16, 2023, the New Jersey Appellate Division ruled her private social media accounts and personal cell phone records are relevant and must be turned […]

How to Give Your Finance Recruitment Strategy a Digital Overhaul

If you’ve ever watched a sci-fi TV show or movie, you’ll know that robots and technology are shown as something to fear and run away from. In the business world, this narrative has resonated in some industries more than others. The finance industry, for example, has historically been slow and hesitant to adopt technology into […]