Reactionary Versus Proactive Training
On May 29, 2018, Starbucks closed roughly 8,000 locations for the afternoon and engaged around 175,000 employees in a 4-hour training session on unconscious bias.
Category: Learning & Development
Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
Product Demonstrations: Focus on the Benefits, Not the Tech
Product demonstrations are a key part of the sales cycle. Once a lead has been identified and cultivated, one of the final steps in the sales process is demonstrating the product—showing the prospect what you’ve been talking so much about.
A New Training Paradigm: Learning as a Platform
The world is becoming digital, and digital is changing the world. Perhaps nowhere is this more apparent than within the workforce. Digital technologies allow businesses to become more agile, and agile organizations require adaptable workers. At the same time, new talent increasingly wants more flexibility and dynamism in their career development.
Measuring Productivity: Encouraging Employee Engagement
In a previous post, we discussed the importance of employee productivity for businesses across all industries. Labor is a significant input into so many businesses, it’s crucial to make sure you’re getting the most out of that input.
What Is Reskilling?
In today’s workforce, technology seems to be changing the way we work more and more each year. We perform more and more of our work online, and we utilize digital and mobile technologies in new and exciting ways. We’re using artificial intelligence to interact with customers and employees. We’re automating more and more tasks and […]
Measuring Productivity: Developing Metrics
Employee productivity is one of the key indicators of a company’s success. The more productive your employees are, the more products or services they can produce, and the more you have to sell to the marketplace, while holding at least one factor of production—the employee—constant.
Changing Employee Attitudes
Bad attitudes can come in many forms: disrespect for authority, lack of teamwork, bad work ethic, poor customer service, etc. Whether it was the work-shy teenage coworker at our first job or the cranky, bitter manager at some later stage in our professional careers, most of us have worked with an employee with a bad […]
4 Reasons Why Your Employees Need Emotional Intelligence Skills
According to a Career Builder survey, 71% of employers said that they valued a candidate’s emotional intelligence (EI) skills over his or her IQ. And moving forward, employers are much more likely to hire and promote individuals with developed EI skills.
Why Implementing On-the-Job Training for Your Supervisors Is Critical
While a lot of organizations spend a lot of money on developing formal training programs and learning content for their leaders, one recent study conducted at UConn discovered that an estimated 70% to more than 90% of a supervisor’s training and professional development occur outside these formal structures.
Best Practices for Training and Retaining Seasonal Workers
Yesterday’s post covered some best practices for hiring seasonal workers. Today’s post will cover best practices for training and retaining seasonal workers. Keep reading to learn more.