Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

answers

The Problem with Squishy Answers and How to Stop Them

Part of the burden of being the boss is making the important decisions: whether it’s necessary to authorize costly overtime to meet a production deadline; if the company should apologize to a customer over a disagreement or stand firm in its position; if a supplier should be replaced; etc.

wellness

Emotional Wellness Support

Appreciation for and understanding of mental and emotional health have come a long way in recent years. Society increasingly understands that certain moods and behaviors are often the cause of biological and chemical conditions and imbalances as opposed to character or personality flaws.

training

Use This Time to Develop Stronger Employees

While some states are lifting stay-at-home order, many office environments are still being forced to work remotely. This may be a great time to consider the ways we can capitalize on this disruptive period as a chance to improve our workplaces.

training

Training Direct-Contact Staff on Customer Interactions in the New Normal

In virtually all industries, the COVID-19 pandemic has had enormous impacts on how business is conducted. While businesses such as bars and restaurants have been forced to shut their doors entirely or focus solely on carryout, others have shifted to a predominantly remote workplace, with staff conducting business from home.

onboarding

How to Onboard New Employees Virtually

With spring in full bloom, recruiters are gearing up for one of their busiest seasons of the year. While career fairs, on-campus events, and in-person interviews are typically common practices, COVID-19 is reshaping how employers go about recruiting.

safety

Importance of Safety Training to the Bottom Line

Today’s typical workplace is a far cry from the workplace of a few generations ago. Instead of being made up predominantly of farmworkers and factory workers engaged in manual labor, we’re increasingly an office-worker society.

Technology

Advanced Technologies Creating New Opportunities in Training

Technologies like artificial intelligence (AI), augmented reality (AR) and virtual reality (VR), and sophisticated analytics are offering training and development professionals new opportunities for delivering personalized training that continues to incorporate methods known to improve the learner experience, according to CompTIA’s “Workforce and Learning Trends 2020” report.

learning

Creating a Learning Culture and Making It Fun

As environments around us are changing exponentially, thriving organizations are ones that are able to adapt and be nimble. Being comfortable with change, uncertainty, and ambiguity takes a workforce skilled in learning.

resilience

Employee Wellness Training: 5 Ways to Build Resilience

May is Mental Health Month, which has been observed for over 50 years, but this year, it is especially important to raise awareness of ways to improve mental health and increase resilience. As employees are forced to work remotely, some may be doing so in isolation as a result of living alone. This strain can […]

Learning

What the Pandemic Can Teach Us About Digital Learning

As more business activity transitions to the digital world, training and development are common areas of focus for many companies of all sizes. Advances in telecommunications technology mean that companies can work efficiently with geographically distributed staff like never before.