Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

Making a Meaningful Mentoring Agreement

Successful mentoring relationships start with a clear agreement about goals, procedures, and limitations, says mentoring expert Lois Zachary. Too often mentors and mentees start off without doing enough preparationand end up with an unsatisfactory experience, she says. Zachary, author of The Mentor’s Guide and the recently published The Mentee’s Guide to Mentoring, provides guidelines for […]

Old Mentoring Model Replaced by Reciprocal Relationship

The old model of mentoring in which an older, more experienced worker passes on knowledge to a younger, less experienced worker, is being replaced by a new model, says mentoring expert Lois Zachary. The new mentoring depends on a reciprocal learning relationship, she says. Zachary, author of The Mentor’s Guide and the recently published The […]

Phone Screens, Testing, and a Bonus Timesaver

Yesterday’s Advisor covered three of our five keys for saving time with job candidates. Today, we’ll look at two more (plus a bonus) and get a look at a unique timesaving training system. 4. Qualify by Phone Before investing your time (and the candidate’s) in a face-to-face interview, qualify the candidates further by means of […]

"Satisfactory" really means "poor," Your Honor.

There’s nothing quite like an untrained manager’s documentation. Yesterday’s Advisor presented attorney Allison West’s first four principles of “bulletproof documentation.” Today, we’ll see steps 5 through 7 of the bulletproofing process, and take a look at a unique new training program. West shared her seven principles for bulletproof documentation during a recent BLR® audio conference. West […]

‘Weak documentation … I find for plaintiff’

Documentation. It should be one of management’s easiest tasks, yet it’s often done poorly or not at all. And there’s nothing like inadequate documentation to derail the defense in an employee lawsuit. Attorney Allison West shared her seven principles for bulletproof documentation during a recent BLR® audio conference. West is a principal with Employment Practices […]

The Dangerous First Year for New Supervisors

New supervisors have a lot to learn about managing their people, and that’s to say nothing of the welter of compliance challenges they face. Compassionate but untrained supervisors can quickly create surprisingly expensive liabilities. Today’s Advisor concludes the five critical factors for supervisory success. The ideas are from Jonna Contacos-Sawyer and Polly Heeter Wright. Both […]

Suddenly a Supervisor—5 Critical Factors for Success

New supervisors have a tough transition to make—but if they achieve mastery in five key areas they can be successful, say Jonna Contacos-Sawyer and Polly Heeter Wright. New supervisors tend to be full of energy and forward looking, but also anxious at the same time, says Contacos-Sawyer. They are eager to make a difference for […]

How Do You Train the Graveyard Shift?

If you keep the lights burning 24/7 for round-the-clock service or production, you know that providing adequate training for your shift workers is a formidable challenge. Your key to success? Accessibility. Pull Them Off Work or Pay Them Overtime? The first question is whether to train during the shift or outside shift time. If you […]

Lawyer Repellant–Apply Liberally!

In yesterday’s Advisor, attorney Wendy Warner explained how employers make things worse for themselves when lawsuits threaten. Today she shares ideas on how to make things better. Warner usually represents employees, but changed hats at a recent Society for Human Resources (SHRM) convention. Here are her simple steps employers can take “to keep lawyers like […]

Shooting Yourself in the Foot—How Employers Make Things Worse

When confronted with lawsuits, employers are often their own worst enemies, attorney Wendy Warner told attendees at a recent Society for Human Resource Management (SHRM) conference. Although she usually represents employees, Warner agreed to deliver tips on how employers can avoid lawsuits. Warner is a partner with Moody & Warner, P.C., in Albuquerque, New Mexico. […]