Category: Learning & Development

There’s nothing quite like an untrained manager’s documentation. Yesterday’s Advisor presented attorney Allison West’s first four principles of “bulletproof documentation.” Today, we’ll see steps 5 through 7 of the bulletproofing process, and take a look at a unique new training program. West shared her seven principles for bulletproof documentation during a recent BLR® audio conference. West […]

Documentation. It should be one of management’s easiest tasks, yet it’s often done poorly or not at all. And there’s nothing like inadequate documentation to derail the defense in an employee lawsuit. Attorney Allison West shared her seven principles for bulletproof documentation during a recent BLR® audio conference. West is a principal with Employment Practices […]

New supervisors have a lot to learn about managing their people, and that’s to say nothing of the welter of compliance challenges they face. Compassionate but untrained supervisors can quickly create surprisingly expensive liabilities. Today’s Advisor concludes the five critical factors for supervisory success. The ideas are from Jonna Contacos-Sawyer and Polly Heeter Wright. Both […]

New supervisors have a tough transition to make—but if they achieve mastery in five key areas they can be successful, say Jonna Contacos-Sawyer and Polly Heeter Wright. New supervisors tend to be full of energy and forward looking, but also anxious at the same time, says Contacos-Sawyer. They are eager to make a difference for […]

If you keep the lights burning 24/7 for round-the-clock service or production, you know that providing adequate training for your shift workers is a formidable challenge. Your key to success? Accessibility. Pull Them Off Work or Pay Them Overtime? The first question is whether to train during the shift or outside shift time. If you […]

In yesterday’s Advisor, attorney Wendy Warner explained how employers make things worse for themselves when lawsuits threaten. Today she shares ideas on how to make things better. Warner usually represents employees, but changed hats at a recent Society for Human Resources (SHRM) convention. Here are her simple steps employers can take “to keep lawyers like […]

When confronted with lawsuits, employers are often their own worst enemies, attorney Wendy Warner told attendees at a recent Society for Human Resource Management (SHRM) conference. Although she usually represents employees, Warner agreed to deliver tips on how employers can avoid lawsuits. Warner is a partner with Moody & Warner, P.C., in Albuquerque, New Mexico. […]

Don’t let your supervisors discipline employees on their own, says attorney Jeffrey Wortman. Keep HR involved. Supervisors and managers about to impose discipline are often frustrated, angry, and at the end of their ropes. That’s not a good place for clear thinking and rational discipline. Wortman, a partner in the Los Angeles office of national […]

New supervisors are eager to show that they are “boss,” and they may think that harsh discipline is the way to establish themselves. That is often not the best way to get individuals moving and to keep up department morale, says attorney Jeffrey Wortman. Achieving fairness in discipline is a balancing act, and new supervisors […]

Yesterday’s Advisor  featured six of Susan M. Heathfield’s top eight “rookie” mistakes that even seasoned hiring managers make. Today we’ll cover the final two mistakes plus introduce a unique new training system that helps all your managers avoid expensive miscues. If you have not identified your critical needs, and how to screen for them, you’ll […]