New FMLA Poster and Employer Guide Released
By BLR Senior Legal Editor Susan Schoenfeld, JD
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Overcoming Coaching Obstacles
Q: What are some obstacles to conducting effective coaching sessions on performance, and how can we overcome those obstacles?
Unlock the Power of Cognitive Diversity in the Workplace
Effectively managing cognitive diversity in the workplace requires consideration of individual differences in thinking and processing information. Because cognitive diversity encompasses a range of styles, perspectives, and problem-solving approaches, it’s an asset that’s increasingly valued in today’s fast-paced work environment. In fact, cognitive diversity has been shown to lead to greater innovation and creativity and […]
Appellate Division Upholds Employer Requests, Not Commands, to Keep Probes Confidential
An investigator’s request for confidentiality in a discrimination or harassment probe is valid and doesn’t violate an employee’s right to free speech or the New Jersey Law Against Discrimination (NJLAD), the Appellate Division recently ruled. In the February 28 decision, the court rejected a former employee’s attempt to invalidate a state Civil Service Commission (CSC) […]
NPRM on Sex Discrimination—What Will Be Required?
Yesterday’s Advisor briefed readers on new guidelines (to be called regulations) on sex discrimination proposed by the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP). Today, more on the guidelines (to be called regulations) plus an interactive map indicating state laws on sexual orientation and gender identity.
Recent sexual harassment claims are call to action for men
by Dan Oswald C’mon, guys. We’re better than this! The recent string of incidents regarding sexual harassment and discrimination is disturbing and sad, and it should be embarrassing to all men. It’s the alleged bad behavior of men in the workplace—at the expense of women—that’s at the center of the stories. In the past few […]
Best Practices for Training Seasonal Customer Care Representatives
What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]
The line between friendly and friends
by Connor Beatty “I guess the atmosphere that I’ve tried to create here is that I’m a friend first and a boss second and probably an entertainer third,” muses Michael Scott, the main character of the hit comedy and mockumentary The Office. Scott is known for his well-meaning but often ill-advised attempts to connect with […]
U.S. Supreme Court Sides with SOX Whistleblower in Murray v. UBS Securities
On February 8, 2024, the U.S. Supreme Court unanimously decided that an employee who blows the whistle under the Sarbanes-Oxley Act of 2002 (SOX) does not need to show that their employer had retaliatory intent to find protection under SOX. In siding with the whistleblower, Trevor Murray, the Court rejected UBS Securities, LLC’s position that […]
Working from Home Proving to Be More Productive Than We Used to Think!
Despite, or perhaps because of, months of time spent in a new hybrid work environment in which many employees are continuing to work from home, perspectives on work/life balance have shifted significantly. Some who may have previously longed for more time at home now wish they could return to the office. Others who said remote […]