HR Works: The Résumé Black Hole


In this episode of HR Works we tackle the so-called résumé black hole: the place where job applicants’ resumes vanish to without hiring managers ever seeing them. What is this mysterious place? Why does it exist? And most importantly: is it really doing anyone any good?

We have two experts with us to speak about this. The first is Liz Wessel is the Co-Founder & CEO of WayUp, a venture-backed startup based in NYC  that transforms how employers recruit students and recent grads—helping them hire diverse and qualified early-career talent. Liz has been featured in Forbes 30U30, the “18 Coolest Women in Silicon Valley” by Business Insider and NY Business Journal’s “Most Influential Women.” Liz has also been a speaker at TEDx, TechCrunch Disrupt, SXSW and more. Prior to WayUp, Liz worked in marketing at Google in Mountain View and India.

We also have Steve Flook, CEO of iHire. A technologist focused on software systems and information architecture, Steve has been at the forefront of the HR and recruitment technology space for nearly a decade. Since 2011, Steve has served as a change agent with many operational roles at iHire, including president, VP of product development, and director of engineering. As president, Steve helped iHire reach record revenue in 2018 – a feat achieved by continuously improving iHire’s products and services while appealing to both the employer and job seeker market segments.