Practical HR Tips, News & Advice. Updated Daily.
Do not include the following in your documentation, says Wobst: Personal opinions. Rumors or speculation about the employee’s personal life. Theories about why the employee behaves a certain way. (Don’t practice psychiatry without a license.) For example, don’t call an employee “crazy.” Instead, document behaviors. Legal conclusions. (Don’t practice law without a license.) For example, […]
Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute and author of Achieving Excellence Through Customer Service. That’s because the majority of companies use outdated training ideas and boring training methods. He says that over the years in his work in the training field, […]
Here is an effective Q&A presentation on the basics of identity theft and how employees can protect themselves. What Is Identity Theft? Identity theft is the use of personal information, such as your name, credit card number, Social Security number, without your permission, to commit fraud or other crimes. How Can Thieves Access Information? There […]
For sins 1 through 6, click here. Sin #7. Not Knowing and Not Enforcing Policies We’re busy now. Talk to me about that harassment business next week. If you think the work’s not safe, you’re free to quit at any time. Nobody in this department can talk about salaries or benefits with other employees or […]
Yesterday, we presented attorney Jathan Janove’s suggestions for dealing with employees who say, “My aberrant behavior was caused by my disability.” Today, we’ll give you more of his tips—plus an introduction to an upcoming California-specific ADA/FEHA training session.
Ensuring that disabled employees are not discriminated against is one of the goals of both the Americans with Disabilities Act (ADA) and California’s Fair Housing and Employment Act (FEHA). This goal is accomplished through not only defining what it means to be disabled and what must be done to accommodate those with disabilities, but also through specifically outlining the actions that employers cannot take without violating the law.
An employer was not required to provide a full-time assistant to a worker with disabilities as an ADA accommodation, the 11th U.S. Circuit Court of Appeals has reaffirmed in Williams v. Revco Discount Drug Centers, Inc., d.b.a. CVS Pharmacy, Inc., No. 13-11673 (11th Cir. Jan. 14, 2014). Weldon Williams, a CVS pharmacist, filed suit against […]
“Knowing when an employee may be entitled to take time off for medical reasons or whether an employee’s entitled to some type of accommodation for a disability can be very, very confusing—especially for the people on the front lines:your company’s supervisors.” Joseph Wilson pointed out in a recent CER webinar.
In yesterday’s Advisor, we covered Attorney Franck Wobst’s key things to include in documentation. Today, things not to include, plus an introduction to a timely BLR Bootcamp on performance management. The Two Problems Fentin, who is a partner in the Springfield, Massachusetts, law firm Skoler, Abbott & Presser P.C., points out the two poles of […]
The Two Problems Fentin, who is a partner in the Springfield, Massachusetts, law firm, Skoler, Abbott & Presser P.C., points out the two sometimes opposing desires of dealing with employees with chronic illnesses: Supporting the employee with chronic illness, and Managing the employee with the chronic illness. Balancing these two needs isn’t easy, Fentin admits. […]