Cracking the Customer-Employee Connection
Just how customer-focused are you? Have you asked your employees lately?
Just how customer-focused are you? Have you asked your employees lately?
Focusing on a common external threat is often an effective way for a company to execute its business strategy, according to a study, “Executing Corporate Strategy: A Global Study.” However, the challenge is to not create a culture of fear in the process, which could stifle innovation and risk-taking.
With leadership development a top talent management priority this year, recent studies are finding that many employers plan to increase their investment in this area and focus on key core competencies.
Communication tops the list of skills training provided to individual contributors, according to a survey of executives and managers from more than 700 organizations by AMA Enterprise, a division of the American Management Association. AMA Enterprise provides organizations with assessment, measurement, and tailored training solutions. The survey probed development programs for “individual contributors,” who are […]
Strong demand is expected for Big Data training, according to a recent study. Among other issues, the survey probed the need for analytics training and what companies are doing to fill the skills gap. The global survey by American Management Association, “Conquering Big Data: A Study of Analytical Skills in the Workplace,” asked respondents, “Does […]
In a recent survey of 230 organizations by AMA Enterprise, a division of the American Management Association (www.amnet.org) that offers advisory services and tailored learning programs, executive coaching programs are seen as being “very effective” by 26% of companies offering such programs and “somewhat effective” by 62% of companies. In addition, 12% reported that their […]
Executive coaching programs are seen as being “very effective” by 26% of companies offering such programs and “somewhat effective” by 62% of companies, according to a recent national survey. In addition, 12% reported that their executive coaching programs are “ineffective,” according to the survey of 230 organizations by AMA Enterprise, a division of the American […]
In addition, 12% reported that their executive coaching programs are “ineffective,” according to the survey of 230 organizations by AMA Enterprise, a division of American Management Association (www.amnet.org) that offers advisory services and tailored learning programs. “The mixed grades for coaching aren’t unexpected when compared to the effectiveness of other executive and leadership development opportunities,” […]