Tag: Andrea Couto

Case Management Solutions

By Stephen Bruce, PhD, PHR Jun 7, 2016 HR Management & Compliance

Updated: Jan 7, 2018

Yesterday we began to talk with Andrea Couto, senior director, Solutions Consulting at PeopleDoc about the results of our Case Management Survey: How Organizations Deal with Employee Complaints, Questions, and Requests, which was sponsored by PeopleDoc. Today, we give you the conclusion of that discussion.

A Perspective on Case Management

By Stephen Bruce, PhD, PHR Jun 6, 2016 HR Management & Compliance

Updated: Jan 7, 2018

BLR recently conducted a survey titled Case Management Survey: How Organizations Deal with Employee Complaints, Questions, and Requests, sponsored by PeopleDoc. We recently sat down with Andrea Couto, senior director, Solutions Consulting at PeopleDoc to look at some of the results.