As a southerner raised in Alabama, a “come to Jesus” meeting is the equivalent of a root canal: something you might truly need but would much rather avoid.
Organizations should strive to train their employees to be able to address unfamiliar situations on their own without the need to involve their managers.
Recently, a manager named Carol told me she had been verbally attacked by another manager. The anger seemed to come out of nowhere. Carol asked a question, Mount Vesuvius erupted, and next thing she knew, she was covered in hot lava. It happened at the end of a management meeting when others were still lingering. […]
Workplace bullying is not condoned by employers. It not only creates a hostile working situation but also can create low morale, increased resentment, and increased turnover. It can decrease productivity and even negatively impact employees’ interactions with customers, potentially causing lost business.
If you’re using social media to recruit jobseekers, be warned that these potential employees may be hiding things from you in order to seem like the ideal candidate.
Training is often about conveying knowledge from one person or group to another, and that is reflected in the evaluation techniques often used when training—for example, written tests to discern the amount of knowledge retained.
Did you know that, according to research and data, 58% of people claim they trust strangers more than their bosses and that 58% of managers claim they never received any form of training to be managers or to help them be better managers?
DISC is one of the most valid and reliable instruments of its kind, originating back to Dr. Marston’s work in 1928. It is estimated that over 30 million DISC assessments are used or sold yearly across the globe. However, it is not enough to only understand or apply DISC theory for critical hiring, training, conflict […]