Tag: business outcomes

Stop Thinking About Your Frontline Workers Like Second-Class Citizens

Recently, I had a conversation with an HR leader, and they lumped their workforce into two broad categories. There were knowledge workers — and everyone else. Categories and labels are useful for communication and a shared lexicon can make it easier to get things done. Except when they don’t. What can feel efficient, good enough, or […]

Faces of HR: Elizabeth Derby on the Power of Cultivating Greater Equity and Access

Before Elizabeth Derby started her career in HR, she was a Public Finance Banker, dedicated to creating access to affordable housing for people in underserved communities. While she enjoyed the business and strategy aspect of that work, she gravitated to the people side and was ultimately tapped by leadership to assume several high-profile HR roles. […]

Embracing Diversity and Inclusion for Better Business Outcomes and Employee Engagement

Diversity and inclusion impact not only a company’s employees but also its customer base. Organizations with diverse leadership can align with the values of their customers, building a more diverse workforce that customers can see themselves in. Companies that embrace diversity, equity, and inclusion (DEI) are better equipped to create positive multicultural interactions with their […]