Tag: CallTrackingMetrics

Faces of HR: Best of L&D Leadership

It’s Learning & Development Week at HR Daily Advisor—and we couldn’t be more excited to share the timely news and insights with our dedicated HRDA audience. For our Faces of HR column this week, we look back at some of our favorite Faces and share their expert commentary and insights from the front lines of […]

Faces of HR: Shannon Duvall on Emotional Resilience and Forward-Thinking

Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively […]