Tag: communication

Watch Out for Scope Creep in Flexible Work Arrangements

Despite best intentions and nondiscriminatory business motivations, some groups of employees may reap more of the benefits of flexible work arrangements than others simply because their circumstances make such options more attractive to them. Accordingly, you should take steps to ensure flexible work arrangements are offered and implemented without discrimination on any prohibited basis. In […]

Must-Have Management Skills for the post-COVID Era

When recruiting or training anyone who will be responsible for managing others, there are certain skills that should be at the top of your list for ensuring the person is effective in managing, coaching, and motivating others. Some of these skills are “evergreen,” while others emerged during the pandemic as organizations and their managers learned […]

Understanding BATNA

Although many employees think only lawyers and salespeople are involved in negotiations, the reality is that these types of negotiations take place in the office all the time between departments, with customers and business partners, and between bosses and subordinates.

5 Reasons to Consider a CRM

Recruitment can be a labor-intensive, costly, and long process. Even if your hiring pipeline is streamlined, juggling which candidates are where isn’t always simple. Enter: a solid candidate relationship manager (CRM).

Failing to Communicate Policy Changes Can Undo Harassment Lawsuit Defense

Employers often make policy changes to address potentially discriminatory conditions. If you hope to use the changes as a defense to future bias claims based on the former policy, however, you must communicate them to your employees. A ruling from the U.S. 8th Circuit Court of Appeals (which covers Arkansas employers) recently reinforced the lesson.

How Your Communication Methods Impact Company Culture

Communication is vital to a successful organization. With effective communication, people feel comfortable talking to those of all levels of the business, and communication is essential to creating productivity, as giving employees the freedom to ask questions creates strong working relationships. In this article, we will show you how to encourage good communication within your […]

Does the ‘Praise in Public, Correct in Private’ Logic Apply to E-Mail?

Public shaming was once a legitimate means of sharing examples of undesirable behavior to the broader group. Whether it was branding an adulterer with a scarlet letter in puritanical times or the more recent practice of hardline managers who dress down underperforming employees in front of the team, the idea is that public correction or […]

culture

Post-Covid Strategies for Rebuilding a Resilient Workplace Culture

The past year has seen a massive shift in how work gets done around the world. As a result, organizational performance and workplace culture have become mission-critical issues that are now top of mind for every business leader. I’ve mentored dozens of professionals during my nearly 30-year career about organizational performance and workplace culture. I […]

One Restaurant Group’s Approach to Engagement and Communication

Everyone knows how challenging the pandemic was for the food service industry. Navigating a restaurant group must have been very difficult. In this “Faces of HR,” I spoke with Katie Laudick, VP of HR and Operating Partner at Cameron Mitchell Restaurants, whose 39 restaurants comprise 18 different concepts with locations in 12 states, to learn […]