Mergers are an integral part of business life. They represent an important tool for corporate success by, among other things, helping companies diversify, add complementary offerings, and remain competitive through effective scaling. But having advised senior executives in transition for 20 years, I also regularly hear stories about how difficult it is to successfully merge […]
The workplace has changed a lot over the years, but one thing remains the same: the need for effective communications. Since the beginning of time, the success of every business has relied on this one crucial business strategy.
The huge advantage of traditional in-office work is that employees are engaged. How do you promote shared interest and motivation when people are thousands of miles away from each other? There are five actionable tips on how to increase employee engagement that you can adopt starting today.
In person body language conveys a lot of meaning. But what about over the phone? It turns out, body language still matters even when the person you are talking to can’t even see you.
HR professionals have probably seen it all, including those employees that come off as less than professional. Their unprofessional behavior might have no bearing on their skills and knowledge, but you might not put them in front of a customer. Luckily, a skill like being professional can be taught.
To tell stories successfully, we need to understand a little about why stories connect and a lot about how to build that connection through listening and storytelling.
I recently watched a preschool teacher deliver a message on “Words that Hurt.” The teacher creatively used a tube of toothpaste and a paper plate per student for this hands-on activity. I watched 12 small children eagerly squeeze the entire contents of a tube of toothpaste onto a paper plate, giggling as their plates filled […]
We tend to treat the ability to listen well as a soft skill, or something with which you are born or otherwise mysteriously acquire. But it can be the crux trait for advancing your career. If you put the art of communication in business settings into the context of reading an opponent in the martial […]
Recruiting during a time of talent shortfalls can be daunting. During these times, it’s imperative to not be doing things that will scare off those who are interested; there are fewer applicants for any given job opening right now, so losing even a few can mean the difference between having a good pool to choose […]
Meetings. Ugh. The dreaded time suck of work life. Everyone complains about them, yet very few do anything to make them better. In fact, most of us are complicit in maintaining the status quo – that is, we’re bystanders, quietly allowing long, tedious, pointless meetings to perpetuate.