The past year has seen a massive shift in how work gets done around the world. As a result, organizational performance and workplace culture have become mission-critical issues that are now top of mind for every business leader. I’ve mentored dozens of professionals during my nearly 30-year career about organizational performance and workplace culture. I […]
With the exception of sleep, a job is the No. 1 time-consuming activity for the average person. Most people spend one-third of their lives at work, which equates to 90,000 hours over a lifetime. Now that’s a lot of time, especially if you’re not building and maintaining healthy habits.
Everyone knows how challenging the pandemic was for the food service industry. Navigating a restaurant group must have been very difficult. In this “Faces of HR,” I spoke with Katie Laudick, VP of HR and Operating Partner at Cameron Mitchell Restaurants, whose 39 restaurants comprise 18 different concepts with locations in 12 states, to learn […]
The pandemic has changed the business landscape as we know it. Perhaps one of the biggest lessons it has taught us is how to manage during a crisis. During these past 12 to 14 months, we have seen some organizations succeed, as they were able to pivot their business models and mitigate internal risk, while […]
If you haven’t heard of asynchronous communication within a workforce, it’s the practice of not bringing everyone together into regular large meetings. It means not requiring an immediate answer when sending an e-mail or another communication. Basically, it means employees have control over when they communicate with their teammates, and it’s perfectly designed for truly […]
The political and ideological divisions in our society have grown during these turbulent times. These include well-established political opinions, growing conspiracy theories, and economic chaos, and the fear, uncertainty, and suffering created by the pandemic have aligned to drive new or larger wedges between family, friends, neighbors, and coworkers.
Do you text job applicants? Some employers prefer the formality of e-mail communications, while others prefer the personal touch of phone calls. Many combine multiple forms of communication at the same time.
Ready or not, COVID-19 has pushed employers into allowing remote work for any suitable role. As we near closer to bringing employees back to their workplaces en masse, many employers are considering implementing some sort of hybrid model.
Our experiences with COVID-19 have demonstrated something your grandmother probably already told you: A problem ignored is not a problem solved. While procrastination can sometimes be a good thing (e.g., brussels sprouts go bad, so you don’t have to eat them), it also can set you up for failure, especially in the workplace—for example, not […]
While everyone was counting down the days until the ending of 2020, leading analysts were saying companies need to start 2021 with a clear, compelling message to employees. Workers want the new year to go better than the previous tumultuous one, and it’s up to employers to communicate how.