Tag: Compensation

Our Motto: ‘Customer Service Is Job 2’

Oswald, CEO of BLR, offered his thoughts on customer service in a recent edition of The Oswald Letter. Recently, my wife and I celebrated our 25th wedding anniversary, says Oswald. My gift to her was a trip to the Caribbean for a few days. That’s 5 days without kids! In our world, that doesn’t happen […]

Making Your Managers Manage—Never-Ending Comp Challenge

One thing’s sure—when things go South, you’re going to catch the heat. Some of the most common problems: Performance Appraisals and Compensation Since performance appraisals are tied to compensation in most organizations, there’s a strong temptation for managers to “game the system.” They want certain people to get certain raises, so they manipulate the ratings […]

2012 Survey Highlights–Pay, Policies, HR, Leave, Holidays

Pay Budgets 2.5 to 3 Percent Our survey revealed that most employers offered modest pay increases in 2012 and will do so again in 2013. In 2011 the average “planned” merit increase for 2012 was 2.1%. Actual merit increases for 2012,s however, were higher than anticipated for the first time in at least two years, […]

C-Suite—What to Say and What NOT to Say

Csizmar, who is founder and principal of CMC Compensation Group, offered his tips at a recent webinar sponsored by BLR. The Recommendation to Management Finally, you get to make your presentation to senior management, says Csizmar. The trick is to get them nodding their heads first before your recommendations see the light of day Tell […]

Making the Pitch for Your 2013 Compensation Plan

Csizmar, who is founder and principal of CMC Compensation Group, offered his tips at a recent webinar sponsored by BLR. Start with your compensation strategy. Says Csizmar. You have to insure that what you recommend is in line with the company’s compensation philosophy. Take into account management bias. Yes, every company has biases, Csizmar says. […]

Signs of Disengagement—and What to Do About It

Botwin, who is CEO of SPC (Strategy People Culture) Consulting in Florham Park, New Jersey, offers 14 signs of disengagement: Signs of Disengagement High turnover Lack of cooperation Lack of feedback Shaving of hours Absenteeism Quality less than capability Customer complaints High shrinkage Lack of pride/care in the business Lack of creativity and new ideas […]

Managers Think It Is, But It’s Not (All About the Money)

Botwin, who is CEO of SPC (Strategy People Culture) Consulting, offered his engagement tips at BLR’s Advanced Employment Issues Symposium held recently in Las Vegas, Nevada. What Managers Think Employees Want In one study by the Labor Relations Institute of NY, managers selected, in order,  the following as what employees most value: Good wages Job […]

CEO to HR—Show Me the Money!

Show Me the Money Oswald, author of the Oswald Letter, suggests that HR can start by concentrating on three areas: turnover (see yesterday’s Advisor), productivity, and absence. Here’s how to present to him: Tell me how much your plan would save. Tell me how much your plan would cost. (That tells me what my ROI […]

Want a Seat at MY Table? (Talk My Language)

If you want a seat at my table, you have to talk my language, and that’s the language of numbers and dollars, says Dan Oswald, BLR CEO and author of the Oswald Letter. Oswald offered his remarks at BLR’s Advanced Employment Issues Symposium under way this week in Las Vegas. Here’s what I want to […]

FLSA Hot Topics—2013 and Beyond

Panelists included Susan Webman, Of Counsel with FortneyScott in Washington, DC., John Husband, senior partner with Holland & Hart in the firm’s Denver, Colorado office, Linda Walton, attorney with Perkins Coie LLP in Seattle, and panel moderator Charles Plumb, partner with McAfee & Taft in the firm’s Tulsa, Oklahoma office. Hot Topic: Fallout of Christopher […]