Tag: Convergys Corporation

Top 7 Training Daily Advisor Articles: Leadership Edition

What Makes an Effective Leader? Leadership is an essential skill for all supervisors and managers. Truly successful supervisors and managers don’t “boss” their employees, they lead them. It’s through effective leadership that employees are motivated to perform at their best. It’s through effective leadership that goals are achieved and your department meets productivity, quality, service, […]

Does Your Leadership Training Create Career Paths?

In recent years, Convergys (http://www.convergys.com/), a global leader in providing customer care, human resources, and billing services, implemented two training and development programs, Future Leaders and Emerging Leaders. Training magazine recognized the programs when it named Convergys to a recent Training Top 125 list. “We are honored to be named to this select list of […]