Tag: deskless workers

Stop Thinking About Your Frontline Workers Like Second-Class Citizens

Recently, I had a conversation with an HR leader, and they lumped their workforce into two broad categories. There were knowledge workers — and everyone else. Categories and labels are useful for communication and a shared lexicon can make it easier to get things done. Except when they don’t. What can feel efficient, good enough, or […]

Frontline Industries Are Demanding Change in 2024

In 2023, frontline workers witnessed several milestones that sparked significant change within their work environments and everyday lives. With increased labor movements, we saw a surge of awareness and advocacy for employees on the frontline that influenced many organizations to redirect their focus toward workplace reform and improving working conditions. As we reflect on 2023 […]

Are Companies Neglecting Their ‘Deskless’ Workers?

In the ever-evolving landscape of workplace culture, a significant portion of the workforce often remains in the shadows of corporate attention: the deskless workers. O.C. Tanner, an employee recognition and workplace culture firm, sheds light on this overlooked demographic in its 2024 Global Culture Report. The report, based on data from over 42,000 employees and […]

Are Deskless Workers Feeling Increasingly Undervalued?

In a previous blog post, we delved into the world of deskless employees, or the vast 80% of the global workforce that doesn’t operate from a desk. These individuals, ranging from pickers to pilots, play a pivotal role in our economies and touch various facets of our daily lives. However, recent data suggests a concerning […]

What Are ‘Deskless’ Employees?

In today’s rapidly evolving workplace, understanding the nuances of different employee classifications is crucial. Among these classifications are the terms “deskless,” “offline,” and “nonessential” employees. But what do they truly mean, and why are they significant? Let’s delve into the world of these unique workers. Understanding Deskless Workers Deskless employees, contrary to what the name […]

Frontline Workers Are Still Quitting En Masse—Here Are the Reasons Why

During the COVID-19 pandemic, desk-bound workers switched to remote work, continuing their work lives despite the global crisis unfolding around them. Whether they were happy, how long they could work from home, and when they would have to go back to the office became topics of general interest to the public and conversation in the […]

Work from Phone: An Office in the Palm of Our Hands

The ideal work environment is mobile—not just on-the-go, work-from-anywhere mobile but also via mobile devices. According to a recent survey of over 1,200 U.S. adults, more than 1 in 5 would like to perform all work from their phone in the future. In fact, 1 in 4 Americans never want to go back to an office again. This tracks […]

The Rise of Deskless Workers and How To Engage Them

Deskless workers now make up 80% of the global workforce. That’s around 2.7 billion people working outside the traditional office environment and independent of conventional workplace norms. That’s also 2.7 billion employees who, compared with the traditional 9-to-5 workforce, need a new approach from companies in the way they communicate because they aren’t sitting in front of a desk […]

Looking Back to Move Forward: Team Transformation Predictions for 2021

As the country reaches the 1-year mark since the onset of the COVID-19 pandemic, it is remarkable how much has changed within the past year. Nearly all facets of life have been altered by the coronavirus crisis, including how business leaders and teams operate. Organizations have adopted new strategies to meet objectives, stay afloat, and […]


Deskless Workers Want Better Benefits

When candidates were controlling the hiring landscape, employers were bending over backward to meet jobseekers’ demands. However, that all shifted when the coronavirus pandemic swept the globe. For employers that may be struggling to bring workers back on, may we offer this one suggestion? Try offering a better benefits package.