Tag: Employee Experience

Faces of HR: Shannon Duvall on Emotional Resilience and Forward-Thinking

Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively […]

Faces of HR: Kim Rohrer on Centering the Human Experience in HR

Before Kim Rohrer got her start in the HR industry, she focused on literary management and dramaturgy at Geffen Playhouse and then Berkeley Repertory Theater. She would go on to serve at Google and Pixar Animation Studios before a stint as a writer and blogger. It wasn’t until 2009, when she joined software development company […]

How to Enhance the Employee Experience in 2023

Expressions like the Great Resignation and “quiet quitting” may not be buzzing as much as they were last year, but make no mistake: The United States is still experiencing an unprecedented employee-retention crisis. In 2022, a record 50.5 million Americans quit their jobs, leaving behind 11 million job openings. It’s going to take a while […]

Driving Change Through DEI—From the Inside Out

It’s fascinating how many of the diversity leaders we profile never considered a career in an HR or a diversity role until they stumbled into one and discovered their passion. Our focus for this installment, however, is an example of someone who dedicated her career to the HR function from the very beginning. Yolanda Chase […]

Faces of HR: Donna Flynn on Reimaging Work & the Employee Experience

Donna Flynn never imagined that she would call herself a designer. At the time, she had earned her Ph.D. in Anthropology from Northwestern University. Prior to that, she had not only received a B.A. in Anthropology/African and Middle Eastern Studies from the University of Colorado but was also a Fulbright Scholar. Flynn would go on to […]

Faces of HR: How One HR Pro Navigates the Muddy Waters of HR to Create Positive Possibilities

Although Cassandra Margolin has worked in the HR industry for nearly a decade, she didn’t find her true passion for the field until five years ago. At the time, she was working for high growth, quickly scaling, start-up tech companies. According to Margolin, her growth was slow and steady until she segued into the tech […]

What Can We Expect for HR in 2023?

Employers have recognized the concerns and changes within HR over the last few years and have shifted their priorities during these uncertain times. HR managers believe burnout has serious consequences for employee retention, but according to CareerBuilder, 61% of workers say they are burned out in their current job. As 2022 has come to an […]

Don’t Worry, Be Happy? 3 Ways to Help Employees Find Fulfillment

I can’t quite get Bobby McFerrin’s 1988 song out of my head (by the way, I added the question mark for reasons I will get to in a minute) since reading a May 12, 2022, article in the Wall Street Journal, “Confessions of Your Company’s Chief Happiness Officer” by Callum Borchers. Let my opinion be clear […]

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Employers Are Failing at the Employee Experience

While there is a lot on everyone’s mind these days due to COVID-19, new survey findings reveal that the employee experience is the farthest thing from employers’ minds, as only 17% of respondents say their employers offer an “exceptional” experience.

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Forget Free Beer + Unlimited Vacation: Defining the Employee Experience in the Age of the ‘Perk War’

Employee perks have never been more at the center of workplace conversation. Ever since the rise of trendy tech companies in the 2000s and the famous reveal of the Googleplex in 2012—equipped with slides, basketball courts, putting greens, and a replica tram—the perk war has gone full steam ahead.