Practical HR Tips, News & Advice. Updated Daily.
It can be hard to describe good customer service, but you sure know it when you see it. Last week, I was at — of all things — a baseball tournament in the greater Atlanta-metro area. The tournament wasn’t a small volunteer undertaking. The organization that sponsored the tournament is national in scope and has […]
By Lindsey Taylor The issue of employees with environmental sensitivities often arises for Canadian employers. Most commonly, employees complain about sensitivities to strong scents such as perfume. Human rights laws in many provinces accept that environmental sensitivities may be disabilities, to which the duty to accommodate to the point of undue hardship may apply. This […]
by John Hall Who is responsible for compliance with the Occupational Safety and Health Administration (OSHA) when temporary or leased employees are involved? Is it the agency supplying the employees or the client employer for whom they are working? Through interpretive letters and compliance directives to staff, OHSA asserts that it can be a shared […]
If employers could consult a crystal ball to see what the workplace will be like 10, 20, or more years down the road, they might see an older workforce in their future. As many aging baby boomers decide to continue working for a few — or several — years past the traditional retirement age, employers […]
When people question what it takes to be successful in business, my response is often, “You should ask someone who is.” The best way to learn about anything is to ask someone who has been successful at it. If you want to learn how to throw a great curve ball, ask someone who throws a […]
By Kyla Stott-Jess and Devin Crisanti Post-employment restrictions can be tricky to enforce. But if drafted properly, they can be valuable. As one Alberta employer recently discovered in ADM Measurements Ltd. v. Bullet Electric LTD, relying on implied fiduciary duties to do the job of contractual restrictions can be a pricey gamble. Background The employer, […]
“Sea change,” “massive demographic revolution,” “boomer brain drain.” They are terms economists and sociologists use when discussing the aging of the baby boomer generation – children born between 1946 to 1964. Countless volumes have been written about what will happen as the more than 78 million boomers age and leave the workforce. Despite all the […]
It’s often said that employees are an employer’s greatest resource. That being the case, it’s no wonder many employers turn to mentoring — the linking of talented but inexperienced employees to proven leaders. Famed scientist and philosopher Sir Isaac Newton has been quoted as saying, “If I have been able to see further, it was […]
by Marie-Julie Lanctôt For a variety of reasons, more and more employees want to create companies to provide their services as contractors, rather than employees. Such services will often be identical to those that were provided when the individual was an employee. Subject to a tax, employment insurance or Canada Pension Plan audit, that may […]
Have you ever noticed how traveling with someone helps you really get to know them? In 1976, my mother, two siblings, and I embarked on a trip across the country with my grandparents. My father, what a wise man he was, somehow avoided this particular trip. The six of us spent two weeks together “on […]