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In yesterday’s Advisor, psychologist Bruce Christopher shared tips for dealing with difficult people, or Godzillas, that you may face in the workplace. Today, we discuss three scenarios that illustrate Christopher’s techniques.
Yesterday’s Advisor presented psychologist Bruce Christopher’s tips for dealing with the challenging personalities, or “Godzillas,” that you may occasionally face in the workplace. Today, we have three scenarios that illustrate Christopher’s “Surprise Effect” technique for dealing with difficult people.