Long gone are the days of basic job descriptions, ones in which the title of the position was essentially reworded and embellished, giving little effort to the process. Now, job descriptions serve as the initial impression companies make on jobseekers and reflect the brand. Therefore, appropriate time and careful thought should be dedicated to creating […]
Information technology (IT) staffing shortages can have a tremendous impact on businesses. Between missed deadlines, lower worker morale, and reduced productivity, both product and service quality can suffer when staff are unable to access or fully utilize the technology tools that are part of their daily responsibilities. Organizations need to make sure their IT staffing […]
You may have an untapped powerhouse of hiring talent within your organization: your CEO. The pandemic upended how businesses recruit, attract, and retain talent. During a time where millions are unemployed, yet jobs remain unfilled, businesses must consider revamping strategies to grow the workforce. Although hiring is on the rise, the opening of a position […]
For healthcare providers, having a diverse workforce is paramount to quality of care. The communities they serve contain patients from a wide array of backgrounds, races, and socioeconomic classes. Without shared similarities and cultural values among them, it’s difficult for medical professionals to establish the strong patient relationships that are needed for effective care.
The first impression potential new employees will have of your office is your interview process. That’s why it’s so important to make an applicant’s experience a positive one. You’d hate to find someone you think would be perfect for the role, only for the person to turn you down based on a negative interview experience. […]
When an employee quits, it can throw your business into chaos. While you’re juggling finding the person’s replacement and making sure he or she wraps up the projects he or she was working on, it’s easy to let things slip through the cracks. But a streamlined exit process is essential for any business facing an […]
Because the impact of COVID-19 will be felt long term, many companies are being forced to revisit their hiring practices while simultaneously scrambling to pivot and redesign their products or services to respond to shifting customer needs. This constant shift and changing environment influence both company strategy and leadership requirements in an ever-changing and unpredictable […]
We’ve all seen the headlines: Recruiting at the moment is complex at best. Employers are trying to ramp back up now that more and more people are vaccinated from COVID-19 and returning to some semblance of normal, and this is causing significantly increased competition for talent. When hiring is difficult, employers have to remember to […]
Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]
Have you ever hired someone who does not have a physical address? How did you handle the situation? What questions did it raise? How did you answer them?