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One of America’s most visible corporations was taken to task for an Americans With Disabilities Act (ADA) violation that stemmed from one branch’s poor management actions. Starbucks Coffee Co. last week agreed to pay $75,000 to settle a disability discrimination lawsuit brought by the U.S. Equal Employment Opportunity Commission (EEOC). The EEOC had charged that […]
Special from SHRM Las Vegas Focus on your culture, and the profits will follow, says Zappo’s CEO and author of Delivering Happiness: A Path to Profits, Passion, and Purpose Tony Hsieh. And the culture at Zappos is all about customer service. The company, known primarily for its Internet shoe business, does very little advertising, Hsieh […]
The truth is rarely pure and never simple (Oscar Wilde once said), and nowhere is that more true than when investigating workplace allegations of harassment, theft, discrimination, safety violations or substance abuse. Here are a few tricky situations that pose challenges investigators need to understand so as not to let the process derail. The Reluctant […]
In yesterday’s Advisor, attorneys Chad Richter and Cynthia Sandoval discussed discipline for blogging. Today, they weigh in on hiring decisions based on social media information, plus we introduce a very useful collection of job descriptions. One of the most controversial questions in HR today is whether to rely on social media sites for information on […]
Special from SHRM Las Vegas It’s not easy to comply when technology changes every day and the laws are archaic, say attorneys Chad Richter and Cynthia Sandoval. But that’s no excuse—employers have to deal in spite of the confusion. The two Jackson-Lewis attorneys (Richter from the Omaha office and Sandoval from the Newport Beach, California […]
If you find out during the hiring process that an applicant blew the FLSA whistle on his or her former employer, you can probably pull the plug on that applicant, EVEN if you already sent him or her an offer letter (at least in the 4th Circuit). The 4th U.S. Circuit Court of Appeals ruled […]
A new project adds another layer of bureaucratic oversight about which federal employers should be aware when dealing with employees exercising their rights to job protection under the Uniformed Services Employment and Reemployment Rights Act (USERRA). The U.S. Office of Special Counsel has begun a three-year demonstration project expanding its role in enforcing military servicemember […]
Yesterday, we noted that because of anti-discrimination and credit reporting laws, when it comes to using social media to gain intel on prospective employees, HR professionals cannot just act like kids in the candy store. Why, they can’t even act like kids in the candy aisle at the grocery, because there are even more legal […]
“Should employers be allowed to screen job candidates based on their online behavior even if their actions are not pertinent to t he listed job?” That was the query today from Washington Post financial columnist Michelle Singletary. For human resources (HR) staff, this is not a theoretical question; it’s a very real struggle. The brave […]
Tell me about yourself. What are your strengths? How about your weaknesses? Maybe those questions sound familiar. Maybe you hear the same phrases come out of your own mouth every time you conduct a job interview. And maybe you’re missing something.