Tag: management

New Year, Updated Handbook

Welcome to the new year! Now is a good time to review, revise, and update your employee handbooks to ensure legal compliance. Why? Handbooks that are out of date, have inaccurate information about current laws, or are poorly written will do more harm than good. If you don’t have an employee handbook, it’s time to […]

4 Tips For C-Level Leaders to Manage Teams in Crisis

In 2007, Nokia was the leading manufacturer of mobile phone devices; its annual revenue was $75.83 billion, and its market share was 49.4%. But in 2008, when Steve Jobs walked onto a stage and pulled an iPhone out of his pocket, Nokia’s market share plummeted. The era of smartphones requires managers to lead processes and […]

The Gig Is Up: Uber Agrees to Pay $100 Million in Dispute Over Drivers’ Employment Status

There’s a growing tendency for workers to request mobility in the labor market. Coupled with this is a growing tendency for businesses to classify workers as independent contractors instead of employees. This phenomenon has been dubbed a “gig” economy. Recently, Uber agreed to pay $100 million to the state of New Jersey to settle a […]

Missing Magic Contract Language Aces Party Out of $1.2 Million

Words matter, and they matter a lot. Or as someone remarked (and I’m paraphrasing), “The difference between the right word and the almost right word is the difference between a lightning bolt and a lightning bug.” Here’s a case from Houston that reminds us about this lesson.

Managing in the Age of ‘Quiet Quitting’

While “quiet quitting” may mean different things, the phenomenon is generally understood to refer to employees who feel disengaged at work and no longer believe they are a meaningful part of the company or its mission. Those who quiet quit report they have made a decision not to go “above and beyond” at work and […]

HR and Facility Professionals Share New Psychology of Clean for Workplace Experience

More than two years since the COVID-19 pandemic made Zoom calls a reality and daily commutes infrequent, employers are still juggling their return-to-work options among fully remote, fully in-person, hybrid, flex space, and shared space approaches. And now, it’s a dual effort on the part of both HR managers and facility managers to retain current […]

The Ever-Increasing Importance of Good Managers

Anyone watching old sitcoms from the mid- to late 20th century will likely see a stereotypical boss: authoritarian, demanding, and insensitive. The relationship between subordinate and manager was clear and one-sided: The subordinate was there to do the manager’s bidding and support the manager in whatever the manager needs.

Customer Contact Info May Be Trade Secret, Georgia Federal Court Rules

The U.S. District Court for the Northern District of Georgia recently decided a case involving trade secrets and restrictive covenants after a former employee took a customer contact list with him when he left to work with a competitor. The court’s ruling serves as an important reminder for employers.