Most people have experienced the gut-twisting awkwardness of long, silent pauses in conversations. Even a pause of just a couple of seconds can seem agonizingly long. But skilled interviewers, negotiators, and others have learned to turn that uncomfortableness into an advantage.
One of the most frustrating things for managers in any organization is having to answer the same questions or respond to the same mistakes repeatedly. Most managers are tolerant of an honest mistake but expect the offending party to learn from it and not repeat it.
By the way, the amount of attorneys’ fees in the headline is not the amount the employer paid its lawyers. Oh, no—that’s the amount it had to pay the employee’s lawyers for suing to recover the $608 in unpaid overtime. To make the disparity even stranger, the employee lost two of his three claims at […]
Actor Matt Damon sure has had an up and down past few weeks. First, Damon made some questionable comments on HBO’s Project Greenlight, a documentary developed by Damon himself (along with some famous friends including buddy Ben Affleck) focusing on first-time filmmakers being given the chance to direct a feature film. When African-American producer Effie […]
E-mails, audio recordings, and video surveillance. This trifecta of evidentiary support was put front and center in two disturbing incidents from the sports world that made headlines in the past week. Earlier this week, Atlanta Hawks controlling owner Bruce Levenson stepped down, stating his intention to sell the team, because of a 2012 e-mail that he […]
Conflict resolution in the workplace can be broken down into steps to simplify the process. By doing so, HR and managers can ensure more effective communication and a more effective conflict resolution process.
Litigation value: $0.00 for a drunk, passed out (and likely concussed) Daryl, but Jim has a cause of action for battery against Belsnickel. My colleague, Doug Hall, wrote about the “Dwight Christmas” episode three weeks ago when it first aired. I agree with him that employers need to be careful with their holiday social events to minimize potential […]
By Frederic Parisien Workplace harassment, at the onset, involves two players — the harasser and the harassee. A third party is added once a complaint is filed — the employer. And a fourth player, the union, is added if that complaint is a grievance. To what extent does the alleged harasser continue to be a […]
By Marisa Victor and Yael Wexler Noncompetition clauses in employment contracts are difficult to enforce in Canada. Courts tend to regard them as unreasonable restraints on trade. Any ambiguity usually will be fatal. Nor will the courts generally use a “blue pencil” to remove ambiguous words. This was made clear in the recent appellate decision […]
Litigation Value: California and his cohorts swimming nude in front of employees = far too much to calculate; Andy trying to get his “monog” on = one trip to the hospital for an oxygen-deprived Dwight; and Kevin getting to create a party without the party planning committee’s input = priceless. This was certainly not our […]