Tag: productivity

Are You Cross-Training Your Employees?

The following information comes from BLR’s 10-Minute HR Trainer session, "Cross-Training to Promote Better Productivity." How Does Cross-Training Benefit the Organization? Cross-training involves teaching workers job duties other than the ones they normally perform. It develops skills and knowledge so that employees have more to offer the organization. It helps you cope with absences and […]

Communication and Conflict Resolution Within Teams

Do your employees understand the importance of maintaining good communication when working within a team? Do they have the tools to resolve conflicts to maintain progress? Here is some helpful information to convey to your employees that will help facilitate effective cooperation and teamwork.

YouTube: A Surprisingly Effective Training Tool

We’re not actually talking about training your managers with YouTube videos (though that’s an interesting idea). We’re talking about hammering home the concept that, in this highly plugged-in age, managers could well see their worst workplace moments broadcast worldwide if they’re not careful.   Lawsuit-avoidance expert and PleaseSueMe.com founder Hunter Lott, who spoke recently at […]

Top 10 Hiring Mistakes Made By California Employers

Given the recent state of the economy, most employers have been more concerned with how to conduct effective layoffs than with avoiding mistakes in the hiring process. Yet as the economy gradually (if fitfully) shows signs of improvement, companies need to prepare to hire again. Are you ready?

At Work, Play Nice

In last season’s finale there was the following brief, fiery exchange between Kelly and Gabe. She was interviewing for branch manager, and he was doing a poor job of pretending to take her seriously. Gabe: “What are your weaknesses?” Kelly: “I don’t have any, asshole!” This raises the question: Is civility in the workplace important? […]

3 Paths To Better Training

Training is often perceived as a soft science. But to train better and to get more funding for training, consider doing it “by the numbers.” These days, business is increasingly ruled by numbers. But there are some things that can’t be quantified, right? Like how the human mind can be affected by training. Not so, […]

The Playbook for Refereeing Employee Disputes

The conflict-free workplace…alas, it simply doesn’t exist. Because workplace conflict disrupts morale and performance, and affects everyone in the organization, it’s important to be able to referee these disputes to a peaceful conclusion. Here are some tips for doing just that.