Tag: retention

empathy

Empathy: The Solution to Employees’ Engagement Crisis

I love coming to work every day. You might say I’m lucky—especially when you consider Gallup finds that only one-third of U.S. employees are engaged at work. But I’ll let you in on a secret: Creating a positive workplace that you and your employees love is attainable—and more critical than ever.

hiring

Train Hiring Managers to Be Realistic About Jobs During Recruiting Process

While trying to woo job candidates, it is only natural to highlight the organization’s strengths, internal growth opportunities, and positive work environment. However, exaggerating the positive can create unrealistic expectations. As a result, you’ll experience turnover once new hires figure out that they were promised more than the organization can deliver.

Retaining Military Veterans: The Next Battle for Employers

The unemployment rate for military veterans who served on active duty in the U.S. Armed Forces at any time since September 2001 has been trending downward in recent years. As of April 2017, it stands at 3.9 percent—the lowest rate since the U.S. Bureau of Labor Statistics began keeping statistics on the population as a […]

training

What is Competency-Based Training?

As the name implies, competency-based training is a type of training that is focused on specific competencies or skills. Unlike other more traditional training methods, competency-based training is broken down into much smaller units that are focused on one single key skill. The learner must demonstrate his or her mastery of that single skill or […]

When Fido’s Your Colleague: The Benefits of a Pet-Friendly Worksite

Does the presence of a pooch make workers more productive? Does hearing a cat purr cause workers to be more creative? Is it easier to study legal briefs with a beagle at one’s side? If none of this sounds absurd to you, you’re not alone. In fact, more worksites are going pet friendly, either allowing […]

Happy workers

How Employee Happiness Increases Client Retention

Organizations are always looking for ways to retain their client base; after all, they are one of the main drivers of profit and business growth. While many businesses hold tight to traditional customer relations practices, many overlook the secret weapon right under their own roof – their current employees. This idea is simple but powerful: By keeping employees happy, business leaders can keep their client base happy.