Flipping Customer Experiences: 10 Training Tips
In today’s Advisor, a customer service expert provides 10 tips on how training can be used to help your employees turn negative customer experiences into positive ones.
In today’s Advisor, a customer service expert provides 10 tips on how training can be used to help your employees turn negative customer experiences into positive ones.
In today’s Advisor, we hear from a customer service expert on how training helps customer service representatives turn negative experiences into positive ones.