Tag: shopping


What Does the COVID-Fueled Surge in Online Retail Mean for In-Store Employees?

The shift from brick-and-mortar to online retail has been in the works for years, well before anyone had even heard of COVID-19. Online giants like Amazon have revolutionized the way consumers shop and fundamentally changed the economics of retail, allowing sellers to reach geographically diverse markets without a costly physical footprint. Added Pressures Challenge Brick-and-Mortar […]


Don’t Make Them Jump Through Hoops: Reducing Application Abandonment

While there are many differences between making an online purchase and submitting an online job application, the concept of “abandonment” applies to both. Because “shopping cart abandonment” is perhaps more frequently discussed than job application abandonment, it’s worth considering the former in order to better understand the latter.

Are Employees Using Company Computers to Work or Shop?

The holiday season is just around the corner, and busy employees are increasingly doing their shopping at the world’s gigantic electronic marketplace, located conveniently on their office computer. Careless e-mail use can end up as a huge lump of coal in an employer’s stocking — in the form of evidence used against it in litigation. […]