Knowledge sharing is a key issue in many organizations. The transfer of knowledge from experienced industry experts with a long history in the organization to newer, less experienced colleagues is usually the goal.
Training employees can eat up a lot of resources—time and money. But, this doesn’t have to be the case. One tactic many companies use to great effect is to leverage existing employees to teach their colleagues, whether those colleagues are new to the organization or have been around a while but could benefit from some […]
What are the main benefits and risks of using subject matter experts (SMEs) in training, and how can organizations help SMEs be successful?
There are both benefits and risks in using subject matter experts (SMEs) in training, and there are steps organizations can take to help SMEs be successful.
“Getting them involved can be very difficult,” she says. Since training is likely not among the SMEs’ job responsibilities, it can be hard to schedule time with them and to get the information you need from them when you need it, Lee explains. She recommends scheduling “kick off meetings” with SMEs to set clear expectations, […]